Claudine Dunkley
Bronx,NY
Summary
Dedicated Security Officer with extensive experience at Atlante Security Group Inc, recognized for exceptional conflict de-escalation and customer service skills. Proficient in conducting thorough interior and exterior patrols, ensuring safety and compliance. Proven ability to respond effectively to emergencies, enhancing security and protecting personnel and property.
Overview
27
27
years of professional experience
Work History
Security Officer
Atlante Security Group Inc
Westbury, NY
10.2023 - 06.2024
- Checked for safety hazards and took corrective action when necessary.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Enforced access control measures in accordance with established procedures.
Security Officer
Durst Organization
New York, NY
09.2022 - 09.2023
- Knowledge and ability to use x-ray, image recognition, magnetometer alarm resolution, and related technology to monitor and administer activities in support of access control ensure the protection of the durst property of employees and visitors by conducting safety and security patrols.
- Performed scheduled and impromptu security rounds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Allied Universal Security
03.2022 - 08.2022
- Respond to incidents and critical situations
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
ASM Global
01.2020 - 03.2022
- Ensure enforcement and compliance follow event policies at all time
- Appropriately documents all major/minor incidents and/or investigations
- Reported irregularities such as fire and safety hazards to maintenance.
Security Officer
Radio City Music Hall
09.2019 - 01.2020
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Reported suspicious activities and persons to law enforcement.
- Responds to alarm signals/incidents: medical emergency
Airport Security Agent
Allied universal
06.2018 - 09.2019
- Maintaining the safety and security of all facility staff and patrons
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Security Officer
Securitas Security
10.2015 - 06.2018
- Check for unsafe conditions,hazards,and unauthorized persons
- Responds to alarm signals/incidents: fire,flooding,and medical emergency
- Observes and reports incidents or suspicious activity to company management
Captain
MC Roberts Protective Agency
02.2011 - 02.2012
- Checked ConEd employee ID's
- Completed daily summary log on the computer
- Patrolled ConEd Facility to ensure property was secure and to prevent damage and trespassing
Security Guard
Griffin Security
08.2009 - 02.2011
- Provided traffic control at Terminal 8
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Security Guard
Wackenhut Corporation
12.2002 - 07.2009
- Responded to incidences involving theft, injuries and/or loss of life
- Patrolled the facility and utilized equipment to monitor security conditions
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Shift Supervisor
Tort Protective Group
10.2002 - 11.2002
- Provided customer service and answered the telephone
- Monitored the fire safety system and responded to fire emergencies
- Prepared logs, records and reports involving the activities of the Security Department
Lead / Security Guard
Absolute Security Network Inc
01.2000 - 10.2002
- Performed payroll on a weekly basis
- Advised customers regarding inquiries
- Supervised three security guards and two store detectives
Administrative Assistant (Intern Trainee)
Grayline Tours
07.1999 - 10.1999
- Collected unpaid invoices by telephone and fax
- Input orders for airport shuttle van into database system
- Filed, faxed and typed important documents
- Executed record filing system to improve document organization and management.
Cashier
A&P Supermarket
05.1997 - 06.1999
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Criminal Justice
Monroe College
Bronx, NY06.2018
High School Diploma -
Evander Childs High School
Bronx, NY06.1995
Skills
- Hardworking and dependable; I can work with or without supervision
- Provides excellent customer service
- Knowledge of Microsoft Word and Excel
- Interior and exterior patrol
- Conflict de-escalation
Timeline
Security Officer
Atlante Security Group Inc
10.2023 - 06.2024
Security Officer
Durst Organization
09.2022 - 09.2023
Security Officer
Allied Universal Security
03.2022 - 08.2022
Security Officer
ASM Global
01.2020 - 03.2022
Security Officer
Radio City Music Hall
09.2019 - 01.2020
Airport Security Agent
Allied universal
06.2018 - 09.2019
Security Officer
Securitas Security
10.2015 - 06.2018
Captain
MC Roberts Protective Agency
02.2011 - 02.2012
Security Guard
Griffin Security
08.2009 - 02.2011
Security Guard
Wackenhut Corporation
12.2002 - 07.2009
Shift Supervisor
Tort Protective Group
10.2002 - 11.2002
Lead / Security Guard
Absolute Security Network Inc
01.2000 - 10.2002
Administrative Assistant (Intern Trainee)
Grayline Tours
07.1999 - 10.1999
Cashier
A&P Supermarket
05.1997 - 06.1999
Bachelor of Science - Criminal Justice
Monroe College
High School Diploma -
Evander Childs High School
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