Claudine DURENAY
Port Saint Lucie
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Assistant Manager
TD Bank NA
215 S US Hwy 1
06.2017 - Current
- Managed daily operations and ensured compliance with banking policies.
- Trained and mentored staff on customer service best practices.
- Assisted in developing strategies to enhance customer experience.
Night Auditor
Renaissance Hotel
Boca Raton
03.2009 - 06.2020
- Managed nightly financial audits and reconciled transactions for accurate reporting.
- Processed guest check-ins and check-outs efficiently to ensure smooth operations.
- Monitored hotel security systems to maintain a safe environment for guests.
Education
Na - Medical Assistant/business
ITT Technical Institute
Coral Springs, FL 01.2016 - 06.2017
Skills
- Operations management
- Banking compliance
- Financial auditing
- Customer experience
Timeline
Assistant Manager
TD Bank NA
06.2017 - Current
Na - Medical Assistant/business
ITT Technical Institute
01.2016 - 06.2017
Night Auditor
Renaissance Hotel
03.2009 - 06.2020