Claudine ODonnell
Milford,CT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
37
37
years of professional experience
Work History
Occupational Therapy Assistant
Orange Health Care Center
03.2017 - Current
- Design and implement treatments to address the goals and objectives in the client's treatment plan as prescribed by the supervising Occupational Therapist
- Write documentation about the treatment session, including any measurable data that demonstrates status of progress towards meeting goals and objectives in the client's treatment plan
- Collaborated with occupational therapists to develop comprehensive treatment plans for patients.
- Helped improve fine motor, visual perception and sensory processing skills.
- Developed strong rapport with patients, fostering trust and enhancing their commitment to therapy goals.
- Participated in interdisciplinary meetings to discuss patient goals and coordinate effective care strategies.
- Promoted professional growth by attending workshops and training seminars on emerging trends in occupational therapy practice.
OFFICE MANAGER
101Mobility of Eastern CT and Rhode Island
01.2021 - 01.2024
- Customer service, home consultations and assessments, product demonstration, sales, inventory, scheduling of installations, repairs and deliveries, ordering product, lead generation, GMB site maintenance, Facebook business profile maintenance, troubleshooting customer calls, lead follow-up, IT, product research
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of prducts, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Occupational Therapy Assistant
KidSense Pediatric Therapy
05.2013 - 11.2019
- Design and implement treatments to address the goals and objectives in the client's treatment plan as prescribed by the supervising Occupational Therapist
- Write documentation about the treatment session, including any measurable data that demonstrates status of progress towards meeting goals and objectives in the client's treatment plan
- Collaborated with occupational therapists to develop comprehensive treatment plans for patients.
- Helped improve fine motor, visual perception and sensory processing skills.
- Developed strong rapport with patients, fostering trust and enhancing their commitment to therapy goals.
- Participated in interdisciplinary meetings to discuss patient goals and coordinate effective care strategies.
- Promoted professional growth by attending workshops and training seminars on emerging trends in occupational therapy practice.
Retail Associate
Shaw’s Supermarkets
08.1987 - 03.2010
- Assorted departments and job titles over the course of employment including: cashier, grocery clerk, seafood associate, seafood manager, deli clerk, assistant deli manager, deli manager, store closer/ key holder
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Education
A.S. in Occupational Therapy Assistant -
Houston Community College
Bridgeport, CT05.2013
Skills
- Customer Service
- Organizational Skills
- Data Entry
- Scheduling and calendar management
- Activity analysis
- Fine Motor Skills
- Clinical Team Collaboration
- Geriatric Therapy
- Home modifications
- Inventory Control
- Scheduling
- Medical Records Maintenance
References
- William Fahy, wfahy@orange-healthcare.com, 203-795-0835
- Guinevere Sarneck Olsen, gsarneck04@yahoo.com, 734-904-0914
- Colleen Gill, cgill@101mobility.com, 203-687-9891
Timeline
OFFICE MANAGER
101Mobility of Eastern CT and Rhode Island
01.2021 - 01.2024
Occupational Therapy Assistant
Orange Health Care Center
03.2017 - Current
Occupational Therapy Assistant
KidSense Pediatric Therapy
05.2013 - 11.2019
Retail Associate
Shaw’s Supermarkets
08.1987 - 03.2010
A.S. in Occupational Therapy Assistant -
Houston Community College
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