CLAUDINE SAINT GERMAIN
PORT ST LUCIE,FL
Summary
Legal professional with proven track record in providing comprehensive support to attorneys. Capable of managing complex legal documentation and ensuring case files are meticulously organized. Team-oriented and results-driven, always adapting to meet shifting priorities. Skilled in legal research and document preparation, valued for reliability and flexibility.
Overview
12
12
years of professional experience
Work History
Paralegal – Business & Regulatory Affairs
SAINTS MOBILE NOTARY & TAX SERVICES
05.2018 - Current
- Prepare and file legal documentation for immigration petitions, Chapter 7 bankruptcies, and other client matters, ensuring strict adherence to federal and state filing guidelines.
- Support internal governance by drafting contracts, resolutions, power of attorney forms, and various legal documents required for organizational compliance.
- Coordinate and facilitate mobile notarizations for sensitive matters including estate planning, jail signings, loan signings, and real estate transactions.
- Serve as the primary point of contact for clients, attorneys, and tax professionals, managing all communications, document intake, and deadline tracking for multiple ongoing cases.
- Completed more than 1,000 mobile notarizations involving sensitive transactions such as estate planning, jail signings, real estate closings, and I-9 employment verifications.
Paralegal Assistant
American Express
04.2016 - 01.2019
- Provided direct support to senior attorneys in managing corporate governance matters, including preparing board resolutions, filing compliance documents, and tracking regulatory deadlines.
- Assisted with legal research, document drafting, and due diligence for internal audits, mergers, and vendor contract reviews — contributing to accurate filings and risk mitigation.
- Coordinated internal communication between the legal department and business units, ensuring timely execution of agreements, certifications, and approvals across departments.
- Maintained confidential records and case files in accordance with company retention and compliance policies, contributing to successful audit reviews and internal investigations.
- Helped implement a digital filing and workflow system that reduced document turnaround times by 25% and improved team efficiency during legal operations cycles.
- Prepared legal summaries and administrative support for SEC-aligned reports and corporate filings, including quarterly compliance updates and policy notifications.
Fraud Operations Specialist
Capital One
01.2013 - 07.2014
- Analyzed transaction patterns to identify potential fraud risks and irregularities.
- Developed and implemented fraud detection strategies to enhance operational efficiency.
- Collaborated with cross-functional teams to resolve complex fraud cases effectively.
- Trained junior staff on best practices for fraud detection and prevention techniques.
- Investigated and resolved an average of 25–40 fraud claims per day, identifying unauthorized activity and preventing potential losses totaling over $100K+ monthly.
Collaborated with internal risk and compliance teams to block suspicious accounts and issue replacements, reducing fraudulent chargebacks by 30% within the first quarter. - Analyzed fraud patterns using advanced analytics tools to identify and mitigate risks.
Education
Post-Degree Certificate - Legal Studies
Florida International University
Miami, FL06-2018
Bachelor of Arts -
University of South Florida
Tampa, FL12-2013
Skills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Office administration
- Document drafting
- Notary public
- Document preparation
- Calendar management
- Administrative support
- Research and data collection
- Legal writing
- Attorney support
- Case summaries
- Document filing
- Legal compliance
Websites
Languages
English
Native or Bilingual
Timeline
Paralegal – Business & Regulatory Affairs
SAINTS MOBILE NOTARY & TAX SERVICES
05.2018 - Current
Paralegal Assistant
American Express
04.2016 - 01.2019
Fraud Operations Specialist
Capital One
01.2013 - 07.2014
Post-Degree Certificate - Legal Studies
Florida International University
Bachelor of Arts -
University of South Florida
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