Claudinette Theodore
Lehigh Acres,FL
Summary
Highly motivated, bilingual, ambitious young professional seeking a position where I can continuously learn in the pursuit of achieving functional excellence, thus getting maximum job satisfaction and optimum career growth. Core Qualifications Active Listening Negotiation Critical Thinking Coordination Assertiveness Customer and Personal Service Time Management Judgement and Decision Making
Overview
4
4
years of professional experience
Work History
Production Line Worker
PGT Windows & Doors
07.2022 - Current
- Packaged and labeled products using automated equipment.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Followed instructions to make products in line with customer specifications.
- Prioritized tasks to meet personal and team production targets.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
- Assisted quality assurance by inspecting items and removing defective parts.
- Trained new employees by demonstrating operation of production line machinery.
Cashier
Culver’s
09.2020 - 11.2020
- Maintained up-to-date knowledge of store policies regarding payments, and returned orders
- Prevented store losses using awareness, attention to detail and integrity
- Worked as a team member performing cashier duties, product assistance and cleaning
- Expressed appreciation and invited customers to return to the store
- Managed quality communication, customer support and product representation for each customer
- Assisted customers with store and product complaints
- Guaranteed positive customer experiences and resolved all customer complaints
- Responsible for ringing up customers in a timely manner and guaranteeing a high level of customer service.
Cashier, Stocker
Nova Beauty Supply
01.2020 - 09.2020
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Answer customers' questions, and provide information on procedures or policies
- Calculate total payments received during a time period, and reconcile this with total sales
- Process merchandise returns and exchanges
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
- Stock shelves, and mark prices on shelves and items
- Compute and record totals of transactions
- Offer customers carry-out service at the completion of transactions
- Weigh items sold by weight to determine prices.
Education
High School Diploma -
East Lee County High School
Thomas Sherwin, Lehigh Acres, FLAA - General studies
Florida Southwestern State college
Fort Myers, FLSkills
- Work Order Review
- Creative Solutions
- Quality Inspections
- Data Accuracy
- Equipment Efficiency
- Rotation Requirements
- Effective Working Relationships
- Product Assembly
- Duty Assignments
- Assembly Line Operations
- Critical Thinking
Languages
English
Professional Working
Creole
Native or Bilingual
Timeline
Production Line Worker
PGT Windows & Doors
07.2022 - Current
Cashier
Culver’s
09.2020 - 11.2020
Cashier, Stocker
Nova Beauty Supply
01.2020 - 09.2020
High School Diploma -
East Lee County High School
AA - General studies
Florida Southwestern State college
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