Claudio Barbosa
Brockton,USA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
CEO/Owner/Operator
The Bigger picture logistics LLC
03.2019 - Current
- Managed and operated own trucking business as an OTR Owner Operator
- Utilized GPS systems and route optimization strategies to maximize efficiency and minimize fuel costs
- Performed routine inspections of vehicles, identifying maintenance needs and coordinating repairs as necessary
- Negotiated contracts with clients to secure profitable hauling opportunities
- Managed all aspects of freight transportation including loading/unloading cargo safely and securely
- Ensured compliance with all federal regulations regarding hours of service, weight restrictions, and vehicle maintenance requirements
- Built strong relationships with customers by providing exceptional service quality resulting in repeat business opportunities
- Resolved any issues or complaints from customers promptly and professionally to maintain positive working relationships
- Collaborated with other drivers/owner operators on team projects requiring coordination between multiple trucks
- Managed paperwork related to shipments including bills of lading, invoices, permits, customs documentation etc
- Maintained a high level of professionalism when interacting with clients/customers at all times
- Ensured proper handling/loading/unloading procedures were followed for different types of cargo (e.g
- Hazardous materials, fragile goods)
- Coordinated with brokers/agents for load assignments and negotiated rates for profitable hauls
- Ensured proper securing of cargo using appropriate equipment such as straps, chains, or tarps
- Maintained accurate records of all deliveries made including proof-of-delivery documentation
- Investigated any incidents or accidents that occurred during transportation operations to determine root causes and implement preventive measures
Mover/Crew Leader
Canteen Vending
03.2024 - 03.2025
- Delivered goods to customers in a timely manner, consistently meeting or exceeding delivery deadlines
- Maintained accurate records of mileage, fuel usage, and vehicle maintenance to ensure compliance with company policies
- Loaded and unloaded cargo using appropriate equipment such as dollies, hand trucks, or forklifts
- Provided excellent customer service by addressing any concerns or issues during deliveries
- Performed routine inspections of vehicles before each trip to identify any mechanical issues or safety hazards
- Adhered to company policies regarding proper handling and securing of fragile items during transportation
- Coordinated with team members to efficiently load/unload furniture and other heavy items from moving trucks
- Utilized GPS navigation systems effectively to navigate unfamiliar routes or locations
- Successfully resolved delivery issues by proactively communicating with customers and finding suitable solutions
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Owner Operator/Delivery Driver
Restoration Hardware
06.2021 - 11.2021
- Coordinated and scheduled the delivery of goods to ensure timely and efficient transportation
- Managed a fleet of XX trucks, assigning drivers to specific routes based on availability and customer demands
- Closely collaborated with warehouse personnel to coordinate loading/unloading schedules for optimal efficiency
- Served as a point of contact for drivers during emergencies or unforeseen circumstances on the road
- Delivered goods in a timely manner, meeting or exceeding customer expectations for on-time delivery
- Managed loading and unloading of cargo, ensuring proper handling and securing of items
- Communicated effectively with customers regarding delivery updates or delays
- Utilized GPS systems or maps to navigate unfamiliar routes efficiently and accurately
- Implemented defensive driving techniques to minimize risks on the road
- Safely operated specialized equipment such as refrigeration units or hydraulic lifts when required
- Adapted to changing weather conditions or road obstacles to ensure safe transportation
Amazon Delivery Driver
TMD ELITE
10.2019 - 02.2020
- Delivered packages and goods to customers in a timely and efficient manner
- Adhered to all traffic laws and regulations while operating company vehicles
- Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
Market source cellular rep
Braintree
07.2017 - 05.2018
- Built and maintained a loyal customer base, resulting in a high rate of repeat business
- Provided exceptional customer service by actively listening to customers' needs and recommending appropriate products and services
- Demonstrated expertise in the features and benefits of various cellular devices, plans, and accessories to assist customers in making informed purchasing decisions
- Assisted in inventory management by conducting regular stock checks, identifying popular items for reordering, and ensuring adequate product availability at all times
- Participated in ongoing training programs to enhance product knowledge and improve sales techniques
- Stayed up-to-date on industry trends, new product releases, and competitor offerings to provide accurate information to customers
Personal care assistant
Cerebal Palsy of Massachusetts
01.2010 - 12.2017
- Provided personalized care and assistance to individuals with disabilities or chronic illnesses
- Supported clients in physical therapy exercises to improve mobility and strength
- Provided emotional support and companionship to enhance the well-being of clients
- Responded quickly and appropriately during emergency situations, administering first aid when necessary
Goods Flow Out Team Member
Ikea Stoughton Home Furnishings
01.2015 - 01.2017
- Efficiently pulled and prepared customer orders for shipment, ensuring accuracy and timeliness
- Utilized handheld scanners and inventory management systems to locate and retrieve products from designated locations
- Maintained a high level of attention to detail when verifying product quantities, descriptions, and quality standards
- Collaborated with team members to prioritize order fulfillment based on urgency and delivery deadlines
- Operated forklifts, pallet jacks, or other equipment to transport materials within the warehouse safely
- Assisted in inventory control by conducting regular cycle counts and reconciling discrepancies as needed
- Followed established safety protocols while handling hazardous materials or operating heavy machinery
Package handler
Fed-EX
01.2013 - 12.2013
- Demonstrated attention-to-detail when handling fragile or delicate products during the packaging process
- Coordinated with transportation providers to schedule pickups or deliveries as needed
Dietary aide/ food server/ cashier
Good Samaritan Medical Center
01.2012 - 12.2013
- Assisted in the preparation and delivery of meals to patients, ensuring adherence to dietary restrictions and preferences
- Provided excellent customer service by addressing patient inquiries regarding menu options and accommodating special requests
- Followed proper food handling procedures to maintain safety standards and prevent crosscontamination
Produce Clerk
Price-Rite
01.2011 - 12.2012
- Maintain the area, restock fruit and other fresh products
Education
No Degree - Criminal Justice
Massasoit Community College
Brockton, MA06-2015
High School Diploma -
Brockton High School
Brockton, MA06-2013
Skills
- Negotiation
- Relationship and team building
- Operations management
- Crisis management
- Planning and coordination
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Mover/Crew Leader
Canteen Vending
03.2024 - 03.2025
Owner Operator/Delivery Driver
Restoration Hardware
06.2021 - 11.2021
Amazon Delivery Driver
TMD ELITE
10.2019 - 02.2020
CEO/Owner/Operator
The Bigger picture logistics LLC
03.2019 - Current
Market source cellular rep
Braintree
07.2017 - 05.2018
Goods Flow Out Team Member
Ikea Stoughton Home Furnishings
01.2015 - 01.2017
Package handler
Fed-EX
01.2013 - 12.2013
Dietary aide/ food server/ cashier
Good Samaritan Medical Center
01.2012 - 12.2013
Produce Clerk
Price-Rite
01.2011 - 12.2012
Personal care assistant
Cerebal Palsy of Massachusetts
01.2010 - 12.2017
No Degree - Criminal Justice
Massasoit Community College
High School Diploma -
Brockton High School
Similar Profiles
Shailesh MauryaShailesh Maurya
Senior Motion Graphic Designer at THE BIGGER PICTURE FILMSSenior Motion Graphic Designer at THE BIGGER PICTURE FILMS
Kassandra PadillaKassandra Padilla
Certified Therapeutic Recreation Specialist at Bigger Picture RxCertified Therapeutic Recreation Specialist at Bigger Picture Rx
Brian McNultyBrian McNulty
Executive Creative Director at Bigger Boat Studios, LLCExecutive Creative Director at Bigger Boat Studios, LLC