Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Claudio Cedillo

San Bernardino,CA

Summary

Dynamic sales associate with a proven track record at H&M Hennes & Mauritz, excelling in customer service and relationship building. Achieved effective strategies and strong product knowledge. As a general contractor, I managed multiple projects, and ensuring quality and timely completion while enhancing client satisfaction through clear communication and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

H&M Hennes & Mauritz
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

General Contractor

Luxury Tile Inc
06.2019 - 08.2023
  • Hired and oversaw subcontractors to meet project needs.
  • Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
  • Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
  • Completed projects on time and within budget through meticulous scheduling and coordination of resources.
  • Managed large-scale construction projects within cost, quality and time constraints,
  • Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
  • Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
  • Reduced budget overages by carefully monitoring expenses and implementing cost-saving measures.

Education

High School Diploma -

Arroyo Valley Highschool
San Bernardino, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Flexible schedule

Certification

  • IT of certification- 2023

Languages

Spanish
Native or Bilingual
nahault
Elementary

Timeline

Sales Associate

H&M Hennes & Mauritz
10.2023 - Current

General Contractor

Luxury Tile Inc
06.2019 - 08.2023

High School Diploma -

Arroyo Valley Highschool