Summary
Overview
Work History
Education
Skills
References
Timeline
SeniorSoftwareEngineer
Claudio De La O

Claudio De La O

Customer Service
Zion,IL

Summary

Dynamic and results-oriented professional with a proven track record at Walgreens Co, adept at problem-solving and maintaining interpersonal relationships. Excelled in roles requiring the ability to analyze data and manage teams effectively, demonstrating both hard and soft skills. Achieved consistent success in meeting deadlines and exceeding performance goals through creative thinking and efficient planning. Results-driven candidate with vast experience working in a warehouse and distribution environment. Skilled in the proper loading, unloading, and sorting of packages according to size, weight, and destination. Expertise in operating various warehouse equipment, such as forklifts and pallet jacks. Possesses strong communication and problem-solving skills with a proven ability to prioritize tasks efficiently. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience
2
2
Languages

Work History

Package Handler

Corachem Packing Inc
01.2023 - 01.2024
  • Demonstrated ability to lift up to 75 pounds safely and repeatedly
  • Loaded and unloaded packages from trucks, consistently meeting deadlines
  • Followed all safety regulations and procedures when handling packages
  • Efficiently handled large volumes of packages within established time frames
  • Proficiently loaded packages onto trucks for delivery using safe lifting techniques
  • Handled multiple tasks simultaneously with professionalism and efficiency
  • Met deadlines consistently despite challenging workloads under tight schedules
  • Reported damaged products and workplace incidents to supervisors for review.

Medical Assistant

Northwestern Medical Group Primary Care
05.2020 - 08.2020
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician
  • Documented medical data in patient charts, facilitating accurate records.

Manager's Assistant

Walgreens Co
11.1995 - 05.2020
  • Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
  • Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual
  • Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
  • Scheduled appointments and maintained patient records
  • Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician
  • Worked interdependently with other professionals to provide quality health care to patients
  • Performed EKG testing under the direction of a cardiologist or other specialist
  • Obtained medical information and measured vital signs, weight, and height
  • Mentored and trained new employees on company policies and procedures
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
  • Monitored team productivity and performance to support goals
  • Assigned, prioritized, and delegated tasks and responsibility to departmental employees
  • Resolved conflicts between team members promptly using sound judgment based on company policies
  • Resolved customer complaints and handled refunds and returns to promote satisfaction
  • Tracked store inventories and replenished products according to demand.

Education

Vocational Certificate or Credential - Medical/Clinical Assistant in Clinical Medical Assisting

Westwood College

Skills

Establishing and Maintaining Interpersonal Relationships

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References

References available upon request

Timeline

Package Handler

Corachem Packing Inc
01.2023 - 01.2024

Medical Assistant

Northwestern Medical Group Primary Care
05.2020 - 08.2020

Manager's Assistant

Walgreens Co
11.1995 - 05.2020

Vocational Certificate or Credential - Medical/Clinical Assistant in Clinical Medical Assisting

Westwood College
Claudio De La OCustomer Service