Claudio Lazarte
Hazleton,PA
Summary
Hardworking and motivated job seeker with a drive for success. Seeking a full-time position that offers professional challenges. Proven security and retail professional with a record of tremendous customer satisfaction at Q Lights and Sound. Also An entry level automotive technician with 13 months of experience. Expert in problem-solving, and customer service, significantly increasing service success rates. Skilled in maintenance, repairs, and effective communication, demonstrating a positive attitude and critical thinking in high-pressure situations.
Overview
8
8
years of professional experience
Work History
Assistant Security
Q Lights and Sound
2016.06 - 2024.07
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Mentored new employees by providing guidance on safety and proper techniques.
- Solved and identified any complex issues that impacted management.
- Assisted owner in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Increased customer service success rates by quickly resolving issues.
Retail Stocker
Boscov's
2020.09 - 2021.01
- Assisted fellow associates as needed throughout the store.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Greeted customers and directed to requested products.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Checked product levels and recommended new purchases.
- Helped maintain positive store atmosphere during peak hours with friendly demeanor and efficient work habits.
Education
Graduate Certificate - Automotive Technology
Lincoln Technical Institute - Whitestone Queens
Whitestone, NY10.2023
High School Diploma -
Hazleton Area Career Center
Hazleton, PA06.2021
Skills
- Oil Changes
- Use of Hand and power tools
- Maintenance and repairs
- Preventive Maintenance
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Critical Thinking
- Organizational Skills
- Verbal Communication
Timeline
Retail Stocker
Boscov's
2020.09 - 2021.01
Assistant Security
Q Lights and Sound
2016.06 - 2024.07
Graduate Certificate - Automotive Technology
Lincoln Technical Institute - Whitestone Queens
High School Diploma -
Hazleton Area Career Center
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