Claudio Medina
Miami
Summary
Highly motivated employee with adesire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Shipment and Replenishment
Bath & Body Works
Miami
03.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Demonstrated proactive leadership by independently managing a complex project originally scoped for multiple people, ensuring project continuity despite staffing constraints."
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Worked successfully with adiverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through theuse of effective interpersonal and people skills.
- Developed and implemented training protocols for incoming employees, accelerating the learning curve and improving overall team productivity through clear communication and hands-on guidance.
Learning Assistant
iLuminar Learning
miami
05.2024 - 02.2025
- Provided targeted feedback and academic support to students during homework assignments, resulting in improved comprehension and higher submission rates.
- Collaborated with teachers to assess student progress and learning needs.
- Empowered immigrant families by providing bilingual academic support.
- Navigating language barriers to ensure equitable access to educational resources and community services
- Facilitated intercultural communication between families and educational institutions.
Education
Bachelor of Arts - Communication in Digital Media+Journalism
Florida International University
Miami, FL05-2026
Associate of Arts -
Miami Dade College
Miami, FL04-2023
High School Diploma -
Felix Varela Senior High School
Miami, FL06-2020
Skills
- Effective communication
- Bilingual support
- Customer service
- Training development
- Intercultural communication
- Teamwork and collaboration
- Written communication
- Relationship building
- Leadership
- Verbal communication
- Organization and time management
- Critical thinking
- Interpersonal communication
- Active listening
- Public speaking
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Learning Assistant
iLuminar Learning
05.2024 - 02.2025
Shipment and Replenishment
Bath & Body Works
03.2024 - Current
Bachelor of Arts - Communication in Digital Media+Journalism
Florida International University
Associate of Arts -
Miami Dade College
High School Diploma -
Felix Varela Senior High School