Claudio Villanueva
Dickinson,TX
Summary
Proven expertise in warehouse operations and shipping efficiency, notably at Mabe, where I spearheaded a system enhancing inventory accuracy and supply replenishment. Excel in optimizing logistics and ensuring regulatory compliance, alongside a talent for fostering strong customer and supplier relationships. Skilled in order picking and delivering exceptional customer service, I significantly contribute to team training and process improvements.
Overview
6
6
years of professional experience
Work History
Auxiliary of Cyclic Materials
Mabe
06.2022 - 10.2023
- Implemented a system for tracking consumable items within the warehouse, ensuring accurate inventory records and timely replenishment of supplies.
- Liaised with suppliers regarding shipment discrepancies or damaged goods, securing refunds or replacements as needed to maintain appropriate stock levels.
- Trained new employees on proper material cycle counting procedures, ensuring consistency and accuracy across teams.
- Assisted with annual physical inventories, reconciling any discrepancies found during the count process.
Shipping Analyst
INFAC
11.2020 - 03.2022
- Optimized shipping routes by analyzing data and collaborating with logistics teams.
- Maintained accurate documentation of all shipping transactions, ensuring compliance with regulations and reducing potential audit risks.
- Ensured strict adherence to regulatory requirements through diligent monitoring of customs clearance processes, minimizing costly fines or penalties.
- Enhanced customer satisfaction by ensuring timely deliveries through close monitoring of shipment statuses.
Administrative Assistant
Cocinart
04.2018 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Science - Manufacturing Engineering
Universidad Politecnica De Monclova-Frontera
Frontera Coah, Mexico09-2021
Skills
- Order picking
- Shipping and receiving
- Warehouse operations
- Safety procedures
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Auxiliary of Cyclic Materials
Mabe
06.2022 - 10.2023
Shipping Analyst
INFAC
11.2020 - 03.2022
Administrative Assistant
Cocinart
04.2018 - 10.2020
Bachelor of Science - Manufacturing Engineering
Universidad Politecnica De Monclova-Frontera
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