CLAUDIVANIA DE VEGA
Summary
With over 15 years of retail experience, have been dedicated to developing and implementing effective sales strategies to maximize profits. With excellent people and and problem-solving abilities, have been committed to building and training talented sales teams.
Overview
14
14
years of professional experience
Work History
Service Leader
Coach
Fashion Valley Mall, San Diego
06.2022 - Current
- Enhance staff productivity with regular training sessions and performance evaluations.
- Develop strong relationships with clients, fostering loyalty and repeat business through Client Book.
- Oversee clienteling program, develop team on best outreach practices with weekly touchbase. Effectively, increased Client Sales by 12% in the last year.
- Consistently reach personal sales goal, as well as store goals. Trending +24% compared to last year sales.
Sales Supervisor
James Perse
San Diego
02.2021 - 05.2022
- Maintained client relations by establishing an environment of trust, that benefits both client and business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Consecutively reached store goals, surpassed goal by +14% that year.
Assistant Manager/ Acting Store Manager
Joie
San Diego, CA
12.2018 - 06.2020
- Created schedules and set goals for associates, based on forecasted targets and customer levels.
- Strengthened merchandising according to our demographics, to drive customer engagement and boost sales.
- Exceeded both personal and store monthly goals with client outreach.
Floor Manager
Ted Baker
San Diego, CA
09.2017 - 12.2018
- Responsible for opening/closing store.
- Met KPI's by promoting clear goal attainment strategies for individual employees and myself.
- Established clienteling- Held team accountable for data capture and effective client outreach.
Assistant Manager/ Acting Store Manager
Henri Bendel
San Diego, CA
07.2015 - 08.2017
- Created schedules and processed payroll.
- Trained, coached and evaluated employees on sales techniques to successfully meet sales targets.
- Maintained client book used for future sales, events, and appointments.
Keyholder/ Lead Sales
BCBG Max Azria
San Diego, CA
09.2010 - 07.2015
Education
Associate of Business Administration -
Southwestern College
Chula Vista, CASkills
- Staff Management & Leadership
- Sales Training & Coaching
- Excellent customer service
- Clienteling skills
- Product and service sales
- POS systems
- Scheduling & Payroll
- Strong multi-tasking and detail oriented
- Bilingual- Spanish
- Microsoft PowerPoint, Excel, and Word
Timeline
Service Leader
Coach
06.2022 - Current
Sales Supervisor
James Perse
02.2021 - 05.2022
Assistant Manager/ Acting Store Manager
Joie
12.2018 - 06.2020
Floor Manager
Ted Baker
09.2017 - 12.2018
Assistant Manager/ Acting Store Manager
Henri Bendel
07.2015 - 08.2017
Keyholder/ Lead Sales
BCBG Max Azria
09.2010 - 07.2015
Associate of Business Administration -
Southwestern College