- Answered incoming calls, provided information on services, scheduled appointments, and followed up with customers.
- Delivered excellent Customer service over the phone, ensuring a positive client experience.
- Handled payment transactions, issued receipts, and maintained accurate records of financial exchanges.
- Made copies of important documents, organized client paperwork, and maintained office filing systems.
- Negotiated pricing and package deals with customers while ensuring company policies were met.
- Made outbound calls to confirm appointments, reschedule sessions, and follow up on inquiries.