Summary
Overview
Work History
Education
Skills
Languages
Office literacy
Timeline
Generic

Clavdia Fortunat

Norwalk,CT

Summary

Proven in enhancing patient care and maximizing profitability at Les Laboratoires 4C, I leverage expert negotiation and problem-solving skills. Excelling in prescription processing and fostering long-term customer relationships, my background ensures efficient, accurate support in fast-paced pharmaceutical settings. Achievements include significant improvements in patient outcomes and contract negotiations, underpinned by continuous professional development.

Overview

16
16
years of professional experience

Work History

Pharmacist Assistant

Phoenix Pharma
Petion-Ville, Haiti
01.2019 - 05.2024
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
  • Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.

Phamaceutical Representative

Les Laboratoires 4C
Delmas, Haiti
10.2008 - 03.2018
  • Continuously improved sales skills through regular training and professional development opportunities, staying current with industry best practices.
  • Provided exceptional customer service, addressing concerns and inquiries promptly to ensure satisfaction and foster long-term relationships.
  • Fostered interdisciplinary collaboration between medical departments by facilitating joint meetings focused on patient care improvement possibilities from drug implementation.
  • Leveraged expert negotiation skills to secure favorable contracts that maximized profitability while meeting client needs.

Education

No Degree - Physician Assistant

Universitad Tecnologica De Santiago (UTESA)
Santiago, Republica Dominica
11.2007

Skills

  • Problem-solving skills
  • Answering customer questions
  • Patient Counseling
  • Prescription Processing

Languages

English
Limited Working
French
Native or Bilingual
Spanish
Professional Working
Haitian Creole
Native or Bilingual

Office literacy

MS Word, MS Excel, MS Powerpoint


Timeline

Pharmacist Assistant

Phoenix Pharma
01.2019 - 05.2024

Phamaceutical Representative

Les Laboratoires 4C
10.2008 - 03.2018

No Degree - Physician Assistant

Universitad Tecnologica De Santiago (UTESA)
Clavdia Fortunat