Clavelyn Garcia
Fresno,CA
Summary
Dedicated to writing novel ads that capture candidate attention and pull in the right types of employees in line with business requirements. Adept at scheduling appointments with candidates, leading frequent telephone and personal interviews and managing paperwork. Expert Outlook user.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Staffing Consultant/Recruiter
MALEKO Personnel
Fresno, CA
02.2022 - Current
- Developed and implemented strategies to identify potential candidates for job openings.
- Conducted interviews with prospective candidates, verified references, and administered assessments.
- Advised hiring managers on best practices for interviewing, selection, and onboarding of new employees.
- Assessed client needs and provided recommendations regarding appropriate staffing solutions.
- Utilized applicant tracking systems to manage recruiting processes efficiently.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Assisted with auditing processes related to payroll.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Coordinated with Human Resources staff on employee leaves of absence or termination paperwork.
- Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
- Conducted safety inspections of workplace, identified hazards and provided corrective action recommendations.
- Provided employees with safety training on emergency response plans, hazardous materials handling, fire prevention and personal protective equipment use.
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed job descriptions and postings to attract qualified applicants.
Costumer Service Associate
Walgreens
Fresno, CA
06.2020 - 12.2021
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Maintained an organized system for tracking customer interactions and feedback.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Created detailed reports on customer service activities.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Maintained knowledge of current sales promotions and new product releases.
- Compiled daily sales reports for management review.
- Performed additional duties as assigned by management team.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Consulted with customers regarding needs and addressed concerns.
- Educated customers on special pricing opportunities and company offerings.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Crescent View Charter School
Fresno, CA06-2022
Skills
- Cold-calling
- Interviewing abilities
- Sales expertise
- Client management
- Recruitment expertise
- Human resources processes
- Interviewing techniques
- Candidate Sourcing
- Interview scheduling
- Recruitment
- Background Checks
- Payroll Administration
- Employee Onboarding
- Benefits Administration
- Employee Relations
- Staff Coordination
Certification
- Proctor Council Certification
- E-Verify Verification Certification
Languages
Spanish
Full Professional
Timeline
Staffing Consultant/Recruiter
MALEKO Personnel
02.2022 - Current
Costumer Service Associate
Walgreens
06.2020 - 12.2021
High School Diploma -
Crescent View Charter School
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