Summary
Work History
Education
Skills
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Work History
Timeline
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Clay E. McCaslin

Billings,MT

Summary

Seasoned, dependable, and motivated leader with over 26yrs experience in sales, employee and inventory management, and business operations. Organized self-starter able to prioritize large volumes of work in a very time-sensitive and competitive industry. Collaborative team leader, who guides, develops and trains employees in a hands-on example driven fashion. Exceptional communication, problem resolution, and organizational skills.

Work History

Sales Manager/F&I

Mercedes Benz of Billings
Billings, Montana
2024 - 2025
  • Managed new and pre owned sales operations of $18 million in inventory. Focusing on reducing and optimizing aged inventory, higher F&I penetration, and sales recruitment and training.
  • Supervised a staff of 4 Salespeople and 2 Porters. Focusing on hands-on training, desking deals, used car inspections, customer interviews, early Manager and F&I introductions, and religious follow up resulting in an 11% increase in team performance.
  • Marketing factory incentives, vehicle ordering, recon approval, tracking local and national sales trends in order to better achieve dealership sales goals.
  • Developed sales strategies that hold sales and management accountable to increase overall dealership profit
  • Worked side by side with F&I to submit proper deal structures to lenders decreasing CIT time and increasing ability to add F&I products to vehicle sales.

Commercial Fleet Manager in Sales

Mercedes Benz of Billings
2020 - 2024
  • Sold new and pre-owned inventory as well as commercial Vans, and B to B Van Sales. Named for four years in a row as Top Salesman in units and gross profit.
  • Utilized experience in all aspects of the dealership, from parts, service, sales, and finance.
  • Increased sales and gross profit in commercial van sales, raising the average of 12 commercial units a year, to 56 a year.
  • Achieved a sold unit average of 20 units per month in standard sales.
  • Coordinated with Corporate, ordered units, and performed Managerial tasks daily. Increased unit average gross profit.

Parts Manager

Mercedes Benz of Billings
2017 - 2019
  • Maintained aftermarket and service parts inventory levels, achieving a 500% increase in wholesale parts sales.
  • Reduced levels of obsolete or excess parts, working with corporate to resolve inventory issues.
  • Won Best of the Best Parts Manager with Mercedes Benz for the Western Region in 2019.

Motorcycle Sales, Finance

Beartooth Harley Davidson
2009 - 2017
  • Created and fostered a culture that ensured the customer was the focus of all activities and there was excitement generated.
  • Submitted credit applications and sold service contracts and finance products.
  • Analyzed customer needs and presented value-added solutions.
  • Delivered the best product set-up and coaching experience possible.
  • Handled parts, quotes, service appts, and logistics.

Transportation Broker - Vice President

STB Logistics, Inc.
2007 - 2009
  • Bought and sold shipping rates for commodity freight by the truckload, handled logistics, and negotiated rates.
  • Used active listening, communication, and analytic skills to solve personnel, customer, logistic, and operations problems.
  • Established procedures and processes to ensure time-sensitive deliveries.
  • Dispatched freight with pick-up and delivery specifics, making check calls to ensure timely delivery.
  • Wrote contracts that ensured compliance with federal insurance, safety, and transportation regulations.
  • Provided rate quotes for all specific lanes of traffic.

Education

Business Management

Montana State University
Bozeman, MT

Skills

  • Point of sales Systems
  • Customer Management Systems
  • MS Office
  • Word

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Work History

01-2017

Timeline

Business Management

Montana State University

Sales Manager/F&I

Mercedes Benz of Billings
2024 - 2025

Commercial Fleet Manager in Sales

Mercedes Benz of Billings
2020 - 2024

Parts Manager

Mercedes Benz of Billings
2017 - 2019

Motorcycle Sales, Finance

Beartooth Harley Davidson
2009 - 2017

Transportation Broker - Vice President

STB Logistics, Inc.
2007 - 2009