Seasoned, dependable, and motivated leader with over 26yrs experience in sales, employee and inventory management, and business operations. Organized self-starter able to prioritize large volumes of work in a very time-sensitive and competitive industry. Collaborative team leader, who guides, develops and trains employees in a hands-on example driven fashion. Exceptional communication, problem resolution, and organizational skills.
Work History
Sales Manager/F&I
Mercedes Benz of Billings
Billings, Montana
2024 - 2025
Managed new and pre owned sales operations of $18 million in inventory. Focusing on reducing and optimizing aged inventory, higher F&I penetration, and sales recruitment and training.
Supervised a staff of 4 Salespeople and 2 Porters. Focusing on hands-on training, desking deals, used car inspections, customer interviews, early Manager and F&I introductions, and religious follow up resulting in an 11% increase in team performance.
Marketing factory incentives, vehicle ordering, recon approval, tracking local and national sales trends in order to better achieve dealership sales goals.
Developed sales strategies that hold sales and management accountable to increase overall dealership profit
Worked side by side with F&I to submit proper deal structures to lenders decreasing CIT time and increasing ability to add F&I products to vehicle sales.
Commercial Fleet Manager in Sales
Mercedes Benz of Billings
2020 - 2024
Sold new and pre-owned inventory as well as commercial Vans, and B to B Van Sales. Named for four years in a row as Top Salesman in units and gross profit.
Utilized experience in all aspects of the dealership, from parts, service, sales, and finance.
Increased sales and gross profit in commercial van sales, raising the average of 12 commercial units a year, to 56 a year.
Achieved a sold unit average of 20 units per month in standard sales.
Coordinated with Corporate, ordered units, and performed Managerial tasks daily. Increased unit average gross profit.
Parts Manager
Mercedes Benz of Billings
2017 - 2019
Maintained aftermarket and service parts inventory levels, achieving a 500% increase in wholesale parts sales.
Reduced levels of obsolete or excess parts, working with corporate to resolve inventory issues.
Won Best of the Best Parts Manager with Mercedes Benz for the Western Region in 2019.
Motorcycle Sales, Finance
Beartooth Harley Davidson
2009 - 2017
Created and fostered a culture that ensured the customer was the focus of all activities and there was excitement generated.
Submitted credit applications and sold service contracts and finance products.
Analyzed customer needs and presented value-added solutions.
Delivered the best product set-up and coaching experience possible.
Handled parts, quotes, service appts, and logistics.
Transportation Broker - Vice President
STB Logistics, Inc.
2007 - 2009
Bought and sold shipping rates for commodity freight by the truckload, handled logistics, and negotiated rates.
Used active listening, communication, and analytic skills to solve personnel, customer, logistic, and operations problems.
Established procedures and processes to ensure time-sensitive deliveries.
Dispatched freight with pick-up and delivery specifics, making check calls to ensure timely delivery.
Wrote contracts that ensured compliance with federal insurance, safety, and transportation regulations.
Provided rate quotes for all specific lanes of traffic.
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
HR Talent & Development Manager at DAIMLER / MERCEDES-BENZ GROUP | Athlon International BV. (Mercedes Benz Mobility AG)HR Talent & Development Manager at DAIMLER / MERCEDES-BENZ GROUP | Athlon International BV. (Mercedes Benz Mobility AG)