Clay Feagle

Owner of Subway and Burgerfi Restaurants

Self

01.2002 - Current

Managed payroll, daily deposits, and cost controls.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Set employee schedules, delegated work, and monitored food quality and service performance.
Maintained positive relationships with local community and government officials.
Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
Recruited, hired, and trained talented staff to fill vacancies.
Supervised daily activities of restaurant and employees.
Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
Implemented effective inventory management systems to minimize waste and control food costs.
Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Increased customer satisfaction by implementing high-quality service standards and staff training programs.
Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.
Identified team weak points and implemented corrective actions to resolve concerns.
Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Coordinated with catering staff to deliver food services for special events and functions.
Implemented effective inventory control systems to reduce food spoilage and waste.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Maximized quality assurance by completing frequent line checks.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Managed day-to-day business operations.

Summary

Overview

Work History

Owner of Subway and Burgerfi Restaurants

Education

Bachelor of Arts - Business Administration

Skills

Timeline

Owner of Subway and Burgerfi Restaurants

Bachelor of Arts - Business Administration

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