Clay Jones
SECANE,Pennsylvania
Summary
Detail-oriented and technically adept Cyber Security Analyst with hands-on experience in detecting, mitigating, and resolving security threats. Proficient in incident response and vulnerability management, with solid expertise in CompTIA Security+, Network+, A+, and ITIL best practices. Skilled at using MDR/EDR tools, ticketing systems, and email filtering solutions to enhance system security. Known for effectively troubleshooting technical issues, collaborating with teams to implement security measures, and delivering clear, actionable insights to stakeholders. Continuously advancing my cybersecurity knowledge through ongoing education and practical application.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cyber Security Analyst
Managed Services IT
01.2024 - Current
- Support incident response efforts, assisting in the detection and remediation of security issues across multiple systems and networks
- Use MDR/EDR tools to continuously monitor and respond to security alerts, ensuring prompt action is taken to mitigate risks
- Collaborate with IT teams to implement security configurations and strengthen the overall security posture
- Manage and document security events using ticketing systems, providing detailed reports for future reference and improvement
- Assist in email filtering configuration, reducing phishing incidents and improving overall email security
IT Support Specialist
Managed Services IT
05.2023 - 01.2024
- Provided frontline support for technical issues including software, hardware, and network troubleshooting
- Collaborated with teams to follow ITIL best practices, improving the efficiency of issue resolution processes
- Assisted in monitoring network performance and identifying potential security vulnerabilities for escalation
- Created documentation and technical guides for system configurations and security best practices, used internally to streamline processes
Education
Bachelor of Science in Cyber Security and Information Assurance -
Western Governors University
08.2026
Skills
- Incident Response & Threat Detection: Proficient in handling security incidents, identifying potential threats, and providing real-time responses
- MDR & EDR Solutions: Skilled in monitoring, analyzing, and responding to endpoint security alerts
- AI Utilization: Capable of leveraging AI technologies to enhance threat detection, automate routine tasks, and improve operational efficiency
- Security Tools: Experienced in using email filtering software and other security platforms to protect against phishing and malware
- Ticketing Systems & Troubleshooting: Adept at managing security issues through ticketing systems, ensuring timely incident resolution
- Communication & Training: Able to effectively communicate technical concepts and security protocols to both technical and non-technical stakeholders
- Problem-Solving: Strong ability to troubleshoot and resolve complex security and technical issues
- Collaboration: Experience working with cross-functional teams to improve security measures and resolve incidents
- Continuous Learning: Actively pursuing new knowledge and certifications in the cybersecurity field to stay current with industry developments
Certification
- CompTIA A+, 2023
- CompTIA Network+, 2024
- CompTIA Security+, 2024
- ITIL Foundation Certificate in IT Service Management, 01/2023
- Google IT Support Certificate, 07/2022
Projects
Phishing Awareness Campaign: Assisted in creating a phishing awareness program that educated team members on how to recognize and report phishing attempts, leading to fewer incidents.
Endpoint Security Enhancement: Worked with the IT team to deploy and monitor EDR software, improving the organization's ability to detect and respond to endpoint security threats.
Incident Documentation: Helped develop an incident response playbook to ensure standardized procedures for handling future security events, improving response times.
Timeline
Cyber Security Analyst
Managed Services IT
01.2024 - Current
IT Support Specialist
Managed Services IT
05.2023 - 01.2024
Bachelor of Science in Cyber Security and Information Assurance -
Western Governors University
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