Clay Mooney
Hammon,OK
Summary
Proven track record in the oil and gas industry, exemplified by my role at Haines Wrecker Service, where I excelled in customer relations and scheduling management. Demonstrated ability to handle sensitive information and resolve conflicts with patience, underscoring my strong multi-tasking and communication skills. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Manager/ Truck Pusher
Haines Wrecker Service
Elk City, OK
10.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Handled upset and distraught customer and helped find a solution that worked best for both me and the customer
- Handled damage claims and assessed with the forward action to take care of the claims and find a peaceful resolution.
- Answered phones 24/7 day and night assisting customers and dispatching driver to the accurate location of the customers that are in need.
- Sent pay links, collected payments, and made bids for jobs accurately.
Driver
Ag Lines
Sayre, OK
08.2023 - 10.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Pole Truck Operator
Beck Trucking
Elk City
07.2023 - 08.2023
- Hauled and set frac stacks, production equipment, and hauled oversized equipment
- Utilized GPS technology effectively for accurate navigation and real-time updates on traffic patterns, ensuring smooth transport operations.
- Reduced fuel consumption with careful route planning and efficient driving techniques, benefiting the company''s bottom line.
- Maintained high safety standards through regular vehicle inspections and adherence to company protocols.
- Secured cargo loads properly, preventing damage to goods during transport and improving customer satisfaction rates.
- Promoted a positive company image by maintaining a professional demeanor and clean truck exterior, fostering strong customer relationships.
- Navigated challenging road conditions while maintaining strict adherence to traffic laws, contributing to a safe driving record.
- Completed accurate logs of hours driven, mileage, and expenses to maintain compliance with industry regulations.
- Ensured timely deliveries by closely monitoring schedules and promptly addressing any delays or issues.
Pole Truck Operator
Tims Trucking
Elk City
07.2017 - 07.2023
- Hauled and set frac stacks production equipment
- Have an estimated 500 completed stack rig ups under my belt
- Pole up and set suspended loads weighing in at 300lbs-35,000lbs
- Working under pressure, setting stacks requires focus and patience and skill to not mess up threads chasing down time on a job
- Worked and held 15k lubricators while plugs and back pressure valves were set and pulled.
- Worked extremely long hours day and night and maintained my skill and accuracy by showing my passion for the work I was performing
- Hauled oversized compressors from midland back to Oklahoma many times a month
- Dealt with angry and upset company men about tickets and invoices and found the solution for both of us. Very rarely we couldn’t find a solution to the problem and fix it on the spot.
Driver/ Office Manger
Haines Wrecker Service
Elk City, OK
08.2006 - 07.2017
- Started out sweeping floors and dumping trash
- Worked my way up to service calls then to wreckers then all the way up to heavy wreckers then eventually learning office Rolls
- Demonstrated work ethic by answering phone calls day and night being on 24/7hr call at a very young age.
- I stayed for 11 years and showed my loyalty
Education
High School Diploma -
Merritt High School
Elk City, OKSkills
- Very passionate about the role I take on
- Always on time for any time schedule I’m on always leave myself a 45min windows for incidents
- Can take criticism or being talked down to with patience and help find a solution
- Very passionate about the oil and gas industry
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Relationship Building
Certification
Safe land certified
Forklift certified
Hazmat endorsement
Class A CDL
Tanker endorsement
Timeline
Office Manager/ Truck Pusher
Haines Wrecker Service
10.2023 - Current
Driver
Ag Lines
08.2023 - 10.2023
Pole Truck Operator
Beck Trucking
07.2023 - 08.2023
Pole Truck Operator
Tims Trucking
07.2017 - 07.2023
Driver/ Office Manger
Haines Wrecker Service
08.2006 - 07.2017
High School Diploma -
Merritt High School