Clay Stephens

Department Supervisor

Islander Group LLC

06.2019 - Current

Assisted in daily operations and ensured compliance with safety protocols.
Collaborated with colleagues to streamline communication and enhance workflow efficiency.
Engaged in problem-solving discussions to identify areas for improvement within the department.
Monitored inventory levels and reported discrepancies to maintain stock accuracy.
Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.
Trained new employees on overall company and department-specific policies and procedures.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Managed team of 3-8 employees, delegated tasks and held each employee accountable for completing assignments.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Handled cash register, returns, and refunds.
Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
Facilitated training sessions for new employees, ensuring smooth onboarding process.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Educated staff on strategies for handling difficult customers and challenging situations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Submitted reports to senior management to aid in business decision-making and planning.