Claybon Lee III
Nashville,TN
Summary
Veteran Bartender with progressive experience in hospitality industry ranging from casual to high-end establishments. Consistently contributes to dynamic teams at high-volume, fast-paced establishments. Expert mixologist with special knowledge of Tequila(CRT Certified) spirits.
Talkative, while also possessing strong networking and communication skills. Proven track record of success in satisfying customers through exceptional service. Experience in management and leading bartending team of 10 to fill all customer orders. Talented multitasker with determination to maintain high customer satisfaction ratings.
Overview
9
9
years of professional experience
Work History
Bar Manager
Plane Jane
Nashville, TN
01.2022 - Current
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
- Implemented drink prep procedures, significantly reducing wasted stock.
Lead Bartender
The Hampton Social
Nashville, TN
09.2019 - 12.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Closed out cash register and prepared cashier report at close of business.
- Consulted with managers to organize special events and promotions.
- Decreased waste, following strict recipes and drink measurement protocol.
- Poured and prepared mixed drinks for over 50+ customers daily
Bartender
Martin's Bar-B-Que Joint
Nashville, TN
09.2016 - 09.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Prepared classic, modern and unique cocktails for each customer.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet all customer needs.
- Operated efficiently in high-volume setting to prepare and serve more than 20-25 drinks per hour
Bartender
Fuse (Gaylord Opryland Hotel)
Nashville, Tennessee
09.2016 - 09.2018
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Server
Barlines, Omni Hotels & Resorts
Nashville, Tennessee
07.2014 - 08.2016
- Properly set-up and maintain clean efficient service area of bar throughout shift.
- Perform our guest services by using Moments of Service guidelines.
- Responsible for ringing orders into Micros and delivering orders to table.
- Protect hotel from liability with regard to over serving guests.
- Complete all duties as assigned by manager.
- Assist bartender when needed.
- Ensure tables are set up properly.
- Aid guests in locating other areas of hotel (walk them to destination if possible).
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
Education
Year Server Permit - TABC/CRT Certified -
Nashville
Nashville, TN2021
Bachelors of Administration - Business Information Systems
Tennessee State University
2009
Skills
- Monitoring Alcohol Consumption
- Bar Operations and Logistics
- Handling Difficult Customers
- Cash Handling and Management
- Mixology Techniques
- Bar Menu Planning
- Staff Training
- Hospitality and Guest Service
Timeline
Bar Manager
Plane Jane
01.2022 - Current
Lead Bartender
The Hampton Social
09.2019 - 12.2021
Bartender
Martin's Bar-B-Que Joint
09.2016 - 09.2018
Bartender
Fuse (Gaylord Opryland Hotel)
09.2016 - 09.2018
Server
Barlines, Omni Hotels & Resorts
07.2014 - 08.2016
Year Server Permit - TABC/CRT Certified -
Nashville
Bachelors of Administration - Business Information Systems
Tennessee State University
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