Clayton Bannister
Saegertown,PA
Summary
Dynamic and results-driven professional with extensive experience at CVS Pharmacy and Optical Filters. Proven track record in enhancing operational efficiency and customer satisfaction through effective teamwork and problem-solving. Skilled in quality inspections and inventory management, while maintaining a calm demeanor under pressure. Committed to fostering a positive work environment and delivering exceptional service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Finishing Lead
Optical Filters
Meadville, PA
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Finishing Technician
Optical Filters
Meadville, PA
12.2016 - Current
- Operated finishing equipment to ensure high-quality optical filter production.
- Conducted quality inspections to maintain compliance with industry standards.
- Assisted in workflow optimization, reducing material waste and improving efficiency.
- Collaborated with team members to troubleshoot equipment issues and minimize downtime.
- Trained new employees on safety protocols and operational procedures for finishing tasks.
- Managed inventory levels of raw materials, ensuring timely availability for production schedules.
Glass Plant Technician
Optical Filters
Meadville, PA
01.2019 - 06.2023
- Operated and maintained production equipment to ensure optimal functionality.
- Conducted routine quality inspections to verify product standards and specifications.
- Assisted in troubleshooting equipment malfunctions to minimize downtime.
- Collaborated with team members to streamline production processes and enhance efficiency.
- Documented production data accurately for compliance and reporting purposes.
- Implemented safety protocols to maintain a secure work environment for all staff.
Shift Supervisor, Rx
CVS Pharmacy
Edinboro, PA
07.2016 - 12.2017
- Supervised daily pharmacy operations, ensuring compliance with safety protocols and company policies.
- Managed inventory levels, coordinating with suppliers to maintain optimal stock.
- Implemented workflow efficiencies, reducing prescription wait times for customers.
- Ensured accuracy in medication dispensing through regular audits and quality checks.
- Collaborated with healthcare professionals to address patient needs and concerns effectively.
- Resolved customer complaints promptly, enhancing overall patient satisfaction and loyalty.
- Promoted patient safety by verifying prescription information against patient history, allergies, and potential drug interactions before dispensing medications.
- Acted as a liaison between the pharmacy and healthcare providers, ensuring accurate prescription information was relayed in a timely manner.
- Increased employee retention by fostering a positive work environment and providing constructive feedback on performance.
- Improved customer satisfaction with prompt and accurate prescription services, maintaining a professional demeanor at all times.
Sales Associate
CVS Pharmacy
Edinboro, PA
07.2010 - 03.2016
- Managed inventory levels to ensure product availability and minimize stockouts.
- Trained new associates on sales techniques and customer service best practices.
- Assisted customers with product selection, enhancing their shopping experience.
- Processed transactions efficiently, ensuring accuracy in cash handling and receipts.
- Collaborated with team members to achieve sales goals and improve store performance.
- Implemented promotional displays to drive sales of seasonal products effectively.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma - General
McDowell High School
Erie, PA06.1996
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Dependable and responsible
Multitasking Abilities
Excellent communication
Critical thinking
Calm under pressure
Active listening
Decision-making
Verbal communication
Certification
ALIC Certificate of Completion - Your Leadership DNA Course.
NWIRC 2 Second Lean Training Program.
Timeline
Finishing Lead
Optical Filters
04.2025 - Current
Glass Plant Technician
Optical Filters
01.2019 - 06.2023
Finishing Technician
Optical Filters
12.2016 - Current
Shift Supervisor, Rx
CVS Pharmacy
07.2016 - 12.2017
Sales Associate
CVS Pharmacy
07.2010 - 03.2016
High School Diploma - General
McDowell High School