Summary
Overview
Work History
Education
Skills
Timeline
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Clayton Bell

Oklahoma City

Summary

Dynamic professional with extensive experience in volunteer management and public speaking. Proven track record in implementing evidence-based health initiatives and enhancing employee training programs. Expertise in fostering team collaboration and delivering impactful presentations, leading to measurable improvements in community health awareness and engagement.

Overview

24
24
years of professional experience

Work History

Program/Intern Coordinator and Health Educator

Teen Empower Inc
Oklahoma City
07.2021 - 03.2025
  • Implemented evidence-based interventions to reduce chronic disease risk factors among target populations.
  • Analyzed survey data to evaluate program efficacy and inform future initiatives.
  • Organized and executed outreach events at schools and community centers for peer educators.
  • Facilitated group discussions on health topics to promote positive lifestyle changes.
  • Collaborated with healthcare professionals to develop strategies addressing community health issues.
  • Articulated sensitive health subjects tactfully to educate on stigmatized topics.
  • Managed volunteer recruitment, training, and assignments to support program initiatives.
  • Served as liaison between external organizations and partners to deliver programming services.

Human Resource Coordinator

XP Consulting
Edmond
07.2018 - 02.2021
  • Coordinated employee engagement activities to enhance morale and productivity.
  • Managed comprehensive employee benefits programs, including health insurance and retirement plans.
  • Executed recruitment process, from posting job listings to interview scheduling.
  • Developed and delivered onboarding materials and orientation sessions for new hires.
  • Maintained HR records, ensuring accuracy and confidentiality of sensitive employee data.
  • Organized training sessions to advance employee skills and performance.
  • Facilitated communication between management and employees regarding policies, updates, and grievances.
  • Prepared presentations for executives on employee performance and retention trends.

Sexual Health Educator

Teen Empower Inc
Del City
03.2017 - 07.2018
  • Collaborated with healthcare professionals to implement impactful health education initiatives.
  • Educated community members on disease prevention, vaccines, and mental health resources.
  • Boosted health knowledge through participation in health fairs and outreach events.
  • Developed lesson plans and presentation materials for educational classes.
  • Enhanced resource awareness by connecting individuals with relevant health programs.
  • Evaluated program effectiveness, identifying improvement and expansion opportunities.
  • Revised training programs to align with current industry trends.
  • Managed social media accounts to promote events and campaigns.

Bartender Supervisor

Double Shot Bar Services
Yukon
03.2009 - 05.2017
  • Demonstrated extensive knowledge of liquors, wines, and entrees to improve customer experience.
  • Enforced compliance with state regulations governing alcohol, tobacco, and food sales.
  • Delivered exemplary customer service through attentive interactions with patrons.
  • Recommended drink pairings and special promotions tailored to customer preferences.
  • Conducted proper identification checks before serving alcoholic beverages.
  • Monitored daily sales transactions for accuracy in financial reporting.
  • Coordinated and promoted special events to enhance customer engagement.
  • Maintained cleanliness and organization of bar area during operations.

Customer Service/Technical Support Team Leader

Dobson Communications/AT&T
Oklahoma City
05.2001 - 06.2008
  • Resolved record-breaking support ticket backlog following major system failure.
  • Delivered remote assistance for technical issues using various tools like screen sharing.
  • Analyzed customer feedback surveys to identify service improvement areas.
  • Conducted regular performance reviews to ensure adherence to quality assurance standards.
  • Maintained strong customer relations to meet and exceed quality expectations.
  • Implemented best practices for efficient troubleshooting of complex technical issues.
  • Collaborated with internal teams to provide accurate information and enhance customer service initiatives.
  • Trained new support representatives on troubleshooting techniques and company protocols.

Education

Bachelor of Arts - Organizational Communication

University of Central Oklahoma
Edmond, OK
12-2014

Skills

  • Volunteer management
  • Public speaking
  • Adaptability and flexibility
  • Employee training
  • Team collaboration
  • Presentation skills
  • Customer service
  • Interpersonal skills

Timeline

Program/Intern Coordinator and Health Educator

Teen Empower Inc
07.2021 - 03.2025

Human Resource Coordinator

XP Consulting
07.2018 - 02.2021

Sexual Health Educator

Teen Empower Inc
03.2017 - 07.2018

Bartender Supervisor

Double Shot Bar Services
03.2009 - 05.2017

Customer Service/Technical Support Team Leader

Dobson Communications/AT&T
05.2001 - 06.2008

Bachelor of Arts - Organizational Communication

University of Central Oklahoma