Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clayton Brasher

Sikeston,MO

Summary

I am a dedicated person looking for a career and a place to call home. I am willing to put in the work to perform to the best of my capabilities to provide the best service I possibly can! I am eager to finally take the next step in my work career to see where it takes me.

Overview

12
12
years of professional experience

Work History

Digital Team Lead

Walmart
07.2022 - 03.2023
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Coached team members in techniques necessary to complete job tasks.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Digital Shopper

Walmart
10.2020 - 07.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

General Manager

Wendy's
09.2018 - 02.2019
  • Formulated policies and procedures to streamline operations.
  • Developed and implemented strategies to increase sales and profitability.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Team Associate

Sodexo USA
08.2016 - 09.2018
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.

Crew Member

Wendy's
10.2012 - 08.2016
  • Collaborated with team members to complete orders.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Crew Member

Wendy's
07.2012 - 10.2012
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Collaborated with team members to complete orders.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Seasonal Team Associate

Walmart
03.2023 - Current
  • Assisted with inventory counts and stocking of merchandise.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Resolved issues quickly to maintain productivity goals.
  • Developed and implemented process improvement strategies.
  • Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.

Education

No Degree - Criminal Justice

The University of Tennessee - Martin
Martin, TN

High School Diploma -

South Gibson County High School
Medina, TN
05.2012

Skills

  • Problem-Solving
  • Flexible Schedule
  • Active Listening
  • Time Management
  • MS Office
  • Goal Setting
  • Computer Skills
  • Organization
  • Calm Under Pressure
  • Organizational Skills
  • Friendly, Positive Attitude

Timeline

Seasonal Team Associate

Walmart
03.2023 - Current

Digital Team Lead

Walmart
07.2022 - 03.2023

Digital Shopper

Walmart
10.2020 - 07.2022

General Manager

Wendy's
09.2018 - 02.2019

Team Associate

Sodexo USA
08.2016 - 09.2018

Crew Member

Wendy's
10.2012 - 08.2016

Crew Member

Wendy's
07.2012 - 10.2012

No Degree - Criminal Justice

The University of Tennessee - Martin

High School Diploma -

South Gibson County High School
Clayton Brasher