Clayton Bucholz

Analyze and perform deep market research for TTRPGs and TCGs to understand consumer behavior and attitudes towards new and incoming projects.

• Strengthened company''s intellectual property portfolio by contributing original ideas in brainstorming sessions and concept pitches, fostering a culture of innovation within the team.
• Collaborated with cross-functional teams to develop engaging game content and storylines.
• Streamlined game development processes by creating efficient design documentation and tools.

• Work with youth and families to stabilize mental health crises and provide support and resources for ongoing care.
• Coordinate care across multiple agencies with care and discretion for the client.
• Maintained accurate case records and documentation in compliance with organizational standards and confidentiality guidelines.
• Lead department and coordinate with upper management and county contract supervisors, including submitting quarterly reports and efficacy analysis.

• Increased accuracy in claims data entry, ensuring proper documentation for future reference and audits.
• Managed high-volume caseloads, prioritizing tasks effectively to ensure timely resolution of all assigned claims. Helped file 100's of claims and directly filed dozens.
• Enhanced customer satisfaction by providing clear, concise explanations of claim procedures and resolutions.
• Reduced claim resolution time through thorough investigations and timely follow-ups with clients and insurance carriers.