Clayton Childress
Virginia Beach,VA
Summary
Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Babb Real Estate and Property Management
01.2024 - 10.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Operations Manager
Kept
09.2023 - 01.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Mitigation Manager
Rainbow Restoration And Cleaning
12.2020 - 09.2023
- Established a reputation within the industry as a reliable partner by consistently delivering exceptional results for both policyholders and insurers alike.
- Trained new staff members in company protocols and best practices, ensuring a high level of service quality.
- Evaluated new technologies and equipment to maximize efficiency in the mitigation process without compromising quality or safety standards.
- Coordinated with multiple departments to ensure seamless communication during the claims process.
Detail Specialist
Green Clean
01.2019 - 10.2020
- Improved overall efficiency within the team by sharing knowledge on advanced detailing techniques.
- Boosted repeat business through consistent delivery of superior detailing services.
- Reduced instances of damage claims by carefully handling customers'' vehicles during the detailing process.
- Delivered outstanding results under pressure; consistently meeting tight deadlines without compromising quality.
Technician
Shore Communications
02.2018 - 10.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
High School Diploma -
Hickory High School
Chesapeake, VA06.2019
Skills
- Administrative Support
- Strong Communication Skills
- Telephone and email etiquette
- Customer-Oriented
- Complaint resolution
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Timeline
Assistant Property Manager
Babb Real Estate and Property Management
01.2024 - 10.2024
Operations Manager
Kept
09.2023 - 01.2024
Mitigation Manager
Rainbow Restoration And Cleaning
12.2020 - 09.2023
Detail Specialist
Green Clean
01.2019 - 10.2020
Technician
Shore Communications
02.2018 - 10.2018
High School Diploma -
Hickory High School
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