Michelle Climer
Newport News,VA
Summary
Hardworking Friendly Bartender with exceptional multitasking and teamwork skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Verse and positive in problem solving and customer care and service. Very fast learner to new systems and methods who is willing to be lead in a team and is very capable of leading a team. Highly motivated with integrity and professionalism to the highest of standards at all times.
Overview
7
7
years of professional experience
Work History
Bar Staff Member
TGIF Fridays Restaurant
09.2022 - Current
- Collaborated with team members to ensure smooth service during peak hours.
- Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
- Responded promptly to customer inquiries or complaints, resolving issues professionally and courteously.
- Enhanced customer satisfaction by providing timely and efficient drink orders.
- Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
- Participated in staff meetings and provided valuable input on ways to improve overall bar operations.
- Assisted with inventorying beverage stock and bar supplies.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Merchandise Execution Associate
Home Depot
08.2019 - 08.2020
- Ensured compliance with company policies and procedures, contributing to a safe and inclusive workplace culture.
- Streamlined store operations by organizing backroom storage areas, resulting in increased efficiency.
- Provided coaching, mentoring, and guidance to new hires, fostering a supportive team atmosphere that encouraged professional growth and development.
- Enhanced customer satisfaction through efficient inventory management and timely replenishment of stock.
- Participated in ongoing training programs to enhance professional skills and stay current on industry trends.
- Assisted team members in achieving daily tasks, fostering a collaborative work environment.
Marketing Specialist
Poofy Organics
02.2017 - 08.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Greeted customers in with friendliness and professionalism.
Education
Bachelor - Environmental Science
Southern New Hampshire University
Hooksett, NH08.2026
Associates Criminal Justice - Law Enforcement
San Joaquin Valley College, Hesperia, CA, US
Hesperia, CA06.2014
Skills
- Strong multitasking
- Food and Beverage Service
- Conflict and Complaint Resolution
- Customer service expertise
- Adaptability
- Complex Problem-Solving
- Self-Motivated
- Strong teamwork
- High-volume dining
- Event Setup and Breakdown
Accomplishments
Employee of the Month for three consecutive months as the Merchandising Executive Associate while at The Home Depot from June to August.
Timeline
Bar Staff Member
TGIF Fridays Restaurant
09.2022 - Current
Merchandise Execution Associate
Home Depot
08.2019 - 08.2020
Marketing Specialist
Poofy Organics
02.2017 - 08.2019
Bachelor - Environmental Science
Southern New Hampshire University
Associates Criminal Justice - Law Enforcement
San Joaquin Valley College, Hesperia, CA, US
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