Summary
Overview
Work History
Education
Skills
Timeline
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Clayton Cooper

Clayton Cooper

Wills Point,TX

Summary

Detail-oriented and highly adaptable professional with a background in retail sales, customer service, and policy enforcement. Skilled in written communication, documentation, problem-solving, and sales strategies. Passionate about creating clear, user-friendly content, analyzing data to improve decision-making, and ensuring compliance with company policies. Adept at handling customer interactions with professionalism, empathy, and a solution-driven approach. Currently pursuing a Bachelor’s in Computer Science, providing a strong foundation in technical writing and analytical problem-solving.

Overview

1
1
year of professional experience

Work History

Hardlines Sales Associate

Walmart
Terrell, TX
10.2024 - Current
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves with merchandise to maintain a neat and orderly store appearance.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Merchandised displays to attract customers and promote sales.
  • Performed price checks on items when requested by customers or management team members.
  • Ensured compliance with company policies regarding returns, exchanges, refunds.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Informed customers of current sales and promotions.
  • Assisted customers in finding the products they wanted, including providing product information and making recommendations.

Courtesy Clerk

Brookshires Food Store
Wills Point, TX
01.2024 - 07.2024
  • Assisted customers with product selection and answered questions about store policies.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Inspected customer bags to ensure no shoplifting occurred.
  • Resolved customer complaints and issues to promote overall satisfaction and improve service.
  • Demonstrated knowledge of store layout to assist customers in finding desired items quickly.

Education

Bachelor of Science - Computer Science

Southern New Hampshire University
Hooksett, NH
12-2026

Some College (No Degree) - Dual Credit

Trinity Valley Community College
Athens, TX

Some College (No Degree) - Dual Credit

Stephen F. Austin State University
Nacogdoches, TX

Skills


Digital Marketing and Content Creation
Policy Compliance and Risk Assessment
Customer Service and Sales Strategies
Analytical Thinking and Problem-Solving
Conflict Resolution and Trust and Safety Enforcement
Social Media, and Online Engagement

Timeline

Hardlines Sales Associate

Walmart
10.2024 - Current

Courtesy Clerk

Brookshires Food Store
01.2024 - 07.2024

Bachelor of Science - Computer Science

Southern New Hampshire University

Some College (No Degree) - Dual Credit

Trinity Valley Community College

Some College (No Degree) - Dual Credit

Stephen F. Austin State University

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Clayton Cooper