To obtain the position of Associate Director of Housing Facilities and to ensure that the residential environment is conducive to the academic success and personal development of residential students at Georgia Southern University.
Overview
14
14
years of professional experience
Work History
Moisture Control & Carpentry
Georgia Southern University
01.2017 - Current
Supervised daily operations of the moisture control team, ensuring smooth workflow and timely completion of tasks.
Developed strong relationships with external contractors as a means of fostering trust in our commitment to building a safe and conducive environment for student success within our residential facilities at Georgia Southern University.
Supported organizational growth by developing sustainable remediation processes within our student housing facilities.
Performed comprehensive root cause analyses, leading to targeted remediation efforts and minimizing recurrence of similar incidents.
Restored damaged building materials after mold remediation, ensuring a safe living or working environment.
Strengthened relationships through consistent communication, ensured understanding of audit findings, and provided insight on remediation strategies.
Managed remediation projects from inception to completion, ensuring goals were met within established timelines.
Responded to after-hours facility crises on campus.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and aid in repairs.
Responded to floods on Georgia Southern campus. Assessed flood damage and oversaw structural drying.
Maintained regular contact with students and staff throughout the duration of facility-related projects on Georgia Southern campus.
Dealt with high capacities of work orders and prioritized repairs/response according to Facilities Services' standards.
Reviewed and completed work orders using the TMA system.
Mentored new staff members in their career development, sharing knowledge from years of experience in the field.
Machinist
Pace Industries
06.2014 - 11.2016
Ran heavy duty lathes, boring machines, mills, and grinders to craft products.
Used CNC and manual equipment to perform both initial and final machining.
Closely monitored equipment to detect and report malfunctions and prevent accidents.
Interpreted drawings and planed work in proper operational sequence on multi-cut jobs.
Manually set up machinery, lathes and grinders.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Assembled, maintained and operated drill presses to drill holes in products throughout assembly.
Kept track of material and supply inventories.
Managed proper storage, handling and labeling of hazardous materials.
Deburred, polished and ground machine parts to preserve functionality.
Inspected parts using calipers, micrometers and depth gauges.
Troubleshot issues with and repaired injection molding machines.
Sales Associate
Agri Supply
10.2013 - 06.2014
Engaged with customers to effectively build rapport and lasting relationships.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Solved customer challenges by offering relevant products and services.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained customer satisfaction with quick and professional handling of product returns.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Communicated with vendors regarding backorder availability, future inventory and special orders.
Moving Team
Georgia Southern University
01.2011 - 06.2013
Arranged items at destination according to University Housing requests and instructions.
Prepared pallets of boxes, furniture and other items for easy transportation between storage locations and campus buildings.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
Installed protective devices on or around products to prevent damage during transport.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Moved furniture and boxes using utility dolly and truck ramp.
Prevented load shifting or damage by using bracing and strapping techniques.
Arranged items at destination according to customer requests and instructions.
Education
Associate of Science - Wildlife Management
Ogeechee Technical College
Statesboro, GA
05.2013
High School Diploma -
Metter High School
Metter, GA
05.2010
Skills
Proficient in exhibiting engaging customer service
Excellent communication, organization and human relation skills
Proficient in managing an environment with ever-changing demands and deadlines
Proficient with using computers including Microsoft Office, Google and other applications
Ability to establish and maintain effective collaborative working relationships with a wide variety of individuals
Understanding of residential student needs within Georgia Southern University
Timeline
Moisture Control & Carpentry
Georgia Southern University
01.2017 - Current
Machinist
Pace Industries
06.2014 - 11.2016
Sales Associate
Agri Supply
10.2013 - 06.2014
Moving Team
Georgia Southern University
01.2011 - 06.2013
Associate of Science - Wildlife Management
Ogeechee Technical College
High School Diploma -
Metter High School
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