Summary
Overview
Work History
Education
Skills
References
Timeline
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Clayton Heavner

Shelby,NC

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

26
26
years of professional experience

Work History

Team Leader

Volvo Group
Kings Mountain, NC
04.2004 - Current
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Ensured compliance with all safety regulations in the workplace.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Maintained positive working relationship with fellow staff and management.
  • Managed conflict resolution within the team to maintain a positive work environment.

Assistant Softball Coach

Cleveland County Schools - Graham Elementary
Shelby, NC
01.2017 - 05.2021
  • Assisted with fundraising and promotional events to support the team's financial needs.
  • Provided feedback to athletes during and after performances to encourage continuous improvement.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Maintained records of athletes' performances and progress for evaluation and reporting purposes.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Provided feedback to athletes on their performances in practices and competitions.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Assisted coach in organizing practices at home and away.

Shift Leader

taco bell
Shelby , NC
07.1998 - 07.2003
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Adhered to all health code regulations while preparing food items for customers.
  • Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Managed inventory levels and placed orders to ensure product availability and minimize waste.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Ensured compliance with health and safety regulations to provide a safe workplace.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Completed routine maintenance and repair.

Education

High School Diploma -

Crest High School
Shelby, NC
05-1999

Skills

  • Mentoring
  • Complaint resolution
  • Workflow management
  • Work Planning and Prioritization
  • Lean manufacturing
  • People management
  • Relationship building
  • Project management
  • Technical support
  • Team supervision
  • Problem-solving
  • Teamwork and collaboration
  • Process improvement

References

References available upon request.

Timeline

Assistant Softball Coach

Cleveland County Schools - Graham Elementary
01.2017 - 05.2021

Team Leader

Volvo Group
04.2004 - Current

Shift Leader

taco bell
07.1998 - 07.2003

High School Diploma -

Crest High School

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Clayton Heavner