Clayton Hooker
Charlotte,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
AML Analyst
U.S. Bank
Charlotte, NC
03.2023 - Current
- Identified, assessed, and reported any suspicious or unusual activity related to anti-money laundering.
- Conducted investigations into potential violations of AML laws and regulations.
- Provided training on AML compliance issues to staff members.
- Maintained up-to-date knowledge of current AML trends, regulations, and best practices.
- Collaborated with other departments to ensure accuracy of customer data across systems.
- Monitored customer accounts for any changes that may require further investigation or review.
- Investigated alerts generated by the bank's internal systems related to money laundering activities.
Manager of Operations
Chick-fil-A
Charlotte, NC
09.2021 - 03.2023
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
- Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
- Engaged with existing and potential clients to gain insight into needs.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Collaborated with team leaders on quality audits.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Supported accident investigations and prepared related paperwork.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Tracked and replenished inventory to maintain par levels.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Conducted employee observations and documented findings.
Electrician
Huntington Ingalls Industries
Pascagoula, MS
02.2020 - 08.2022
- Installed cables, conductors and wire trays and completed necessary hook-ups for primary power lines.
- Diagnosed issues in electrical circuits and equipment and took proper corrective or preventive measures for repair.
- Interpreted blueprints and technical drawings to correctly assemble panels and control boxes.
- Assessed, tested and operated variety of electrical components and systems.
- Identified and addressed hazards, defects and repair requirements through inspection of electrical equipment.
- Oversaw project details and adhered to diagnosis, wiring and OSHA regulations.
- Interpreted schematics, blueprints and diagrams to complete projects on time.
- Installed conduit, wire and motor controls.
- Participated in pre-construction meetings to negotiate prices, terms of sales and service agreements.
- Tested entire electrical assembly for performance levels and safety concerns.
Education
High School Diploma -
Lake Norman Charter
Huntersville, NC06.2014
Skills
- Financial and Cash Flow Analyses
- Problem-Solving
- Process Improvement Strategies
- Staff Management
- Staff Training and Development
- Performance Reporting
- Inventory Management
- Customer Service
- Goal Setting
- Decision Making
- Staff Training
- Maintaining Compliance
- Solutions Development
- Training Management
- Finance and Accounting Oversight
- Operations Oversight
- Multidisciplinary Collaboration
- Workforce Training
- Planned Equipment Constraints
Timeline
AML Analyst
U.S. Bank
03.2023 - Current
Manager of Operations
Chick-fil-A
09.2021 - 03.2023
Electrician
Huntington Ingalls Industries
02.2020 - 08.2022
High School Diploma -
Lake Norman Charter
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