Clayton Jean Pierre
Miami,FL
Summary
Customer-focused retail leader with experience in team supervision, employee training, and floor operations. Skilled in cycle counts, replenishment, omni-channel systems, and inventory control. Committed to building strong teams and delivering a world-class consumer experience.
Overview
8
8
years of professional experience
Work History
Google Inventory Team Lead
Google
Aventura, Florida
02.2023 - Current
- Managed omni-channel systems to streamline customer purchases and enhance service options.
- Supervise and execute operational tasks including cycle counts, replenishment, reporting, visual standards, stock flow and stockroom organization.
- Lead and promote radically helpful environment by supporting product flow from receiving to customer purchase
- Mentored and trained team to promote customer-centric operational excellence and improve service delivery.
- Meet and exceed assigned goals for: consumer experience and reputation, sales and service, revenue and productivity
- Created an environment that empowered motivated individuals to exceed daily ownership goals.
- Oversaw customer interactions on the sales floor to ensure a positive shopping experience. - act as floor leader to ensure consumers receive a world-class experience
- Coach associates on opportunities with consumer interactions, recognize positive performance andhold associates accountable for poor performance
- Process receiving, shipping, transfers including chargebacks and damaged goods.
Retail Sales Associate
CROSSMARK
Miami, Florida
08.2018 - 02.2023
- Supported planogram execution to keep project work aligned with merchandising standards.
- Used merchandising and retail terminology to assist with store tasks and team communication.
- Maintained shelf presentation and inventory control through product rotation and proper merchandise display.
- Used web-based tools to manage availability review schedules, accept assignments, record work activity, and track attendance and expenses.
Education
High School Diploma -
Miami Edsion Senior High School
Miami, FL05-2009
Skills
- Inventory management
- Cycle counting
- Inventory control
- Stockroom organization
- Team leadership
- Team development
- Customer service
Timeline
Google Inventory Team Lead
Google
02.2023 - Current
Retail Sales Associate
CROSSMARK
08.2018 - 02.2023
High School Diploma -
Miami Edsion Senior High School