Clayton Jenkins
Ennis,TX
Summary
Driven individual with a proven track record in customer service and problem-solving. Excelled in high-pressure situations, enhancing customer loyalty through empathetic resolution of issues. Skilled in Microsoft Excel and active listening, adept at fostering team development and improving client relations. Demonstrated versatility across diverse roles, achieving significant client satisfaction and operational efficiency. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Qdoba Eats
02.2024 - 08.2024
- Managed high-volume situations effectively, maintaining professionalism under pressure while meeting customer expectations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled cash register, calls, orders, and closing efficiently.
- Responded to customer requests for products, services, and company information.
Hunting Guide
Tierra Blanca Outfitters
08.2021 - 07.2023
- Educated clients on proper firearm handling, shooting techniques, and safe practices to minimize accidents during hunts.
- Improved clients'' hunting skills by providing expert guidance and personalized instruction.
- Facilitated the field dressing process for harvested game animals while teaching clients proper techniques for preserving meat quality.
- Demonstrated adaptability in guiding diverse groups of clients with varying experience levels and physical abilities on successful hunts.
Coach and Instructor
Colt 45 Baseball & Softball
01.2021 - 07.2023
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Maintenance Crew
Sodexo
05.2017 - 07.2017
- Loaded, unloaded, and moved material to and from storage area.
- Provided facility inspection and maintenance to achieve expected levels of cleanliness and upkeep.
- Removed outdoor debris and yard clippings to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Education
BBA - Business Management
Texas Tech University
Lubbock, TX08.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Microsoft Excel
- Microsoft Outlook
- Team Development
- Microsoft PowerPoint
- Building rapport
- Product Sales
- Account Management
- Project management abilities
Accomplishments
- WTAMU College Baseball. Played for 2 seasons. Collaborated with team in the development of Leadership Characteristics.
- Deans List WTAMU in 2022.
- Achieved Eagle Scout by completing project with accuracy and efficiency in 2019.
Timeline
Customer Service Representative
Qdoba Eats
02.2024 - 08.2024
Hunting Guide
Tierra Blanca Outfitters
08.2021 - 07.2023
Coach and Instructor
Colt 45 Baseball & Softball
01.2021 - 07.2023
Maintenance Crew
Sodexo
05.2017 - 07.2017
BBA - Business Management
Texas Tech University
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