Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clayton Lafferty

Stephenville

Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

11
11
years of professional experience

Work History

Parts Counter Person

Triple Crown Ford
10.2022 - 09.2025
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Ordered parts for customers, repair shops and the main shop.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Ordered parts from various distributors to fulfill demands.
  • Stocked and managed stock of parts.
  • Assisted customers in finding appropriate parts promptly.
  • Trained and mentored junior employees on regulations, best practices, and performance strategies.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Maintained clean and neat parts counter and sales floor.
  • Maintained extensive understanding of common problems and methods for repair.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Adhered to company guidelines for performance and compliance.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.

CONSTRUCTION SUPERVISOR

RPM Environmental
09.2020 - 07.2022
  • Read specifications, such as blueprints, to determine construction requirements or to plan procedures.
  • Estimate material or worker requirements to complete jobs.
  • Supervise, coordinate, or schedule the activities of construction or extractive workers.
  • Order or requisition materials or supplies.
  • Locate, measure, and mark site locations or placement of structures or equipment, using measuring and marking equipment.
  • Arrange for repairs of equipment or machinery.
  • Analyze worker or production problems and recommend solutions, such as improving production methods or implementing motivational plans.

TECHNICIAN SUPERVISOR

Certarus
05.2018 - 02.2020
  • Monitor meters and pressure gauges to determine consumption rate variations, temperatures, and pressures.
  • Adjust valves and equipment to obtain specified performance.
  • Read gas meters, and maintain records of the amounts of gas received and dispensed from holders.
  • Operate power-driven pumps that transfer liquids, semi-liquids, gases, or powdered materials.
  • Move controls and turn valves to start compressor engines, pumps, and auxiliary equipment.
  • Turn knobs or switches to regulate pressures.
  • Respond to problems by adjusting control room equipment, and/or instructing other personnel to adjust equipment at problem locations or in other control areas.
  • Take samples of gases and conduct chemical tests in order to determine gas quality and sulfur or moisture content, or send samples to laboratories for analysis.
  • Submit daily reports on facility operations.
  • Clean, lubricate, and adjust equipment, and replace filters and gaskets, using hand tools.
  • Control operation of compressors, scrubbers, evaporators, and refrigeration equipment in order to liquefy, compress, or regasify natural gas.
  • Start and shut down plant equipment.

CONSTRUCTION LABOR

Branding Iron Construction
06.2014 - 02.2018
  • Shape or cut materials to specified measurements, using hand tools, machines, or power saws.
  • Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge.
  • Install structures or fixtures, such as windows, frames, floorings, trim, or hardware, using carpenters' hand or power tools.
  • Build or repair cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, carpenter's hand tools, or power tools.
  • Remove damaged or defective parts or sections of structures and repair or replace, using hand tools.
  • Inspect ceiling or floor tile, wall coverings, siding, glass, or woodwork to detect broken or damaged structures.
  • Select and order lumber or other required materials.
  • Arrange for subcontractors to deal with special areas, such as heating or electrical wiring work.
  • Work with or remove hazardous material.
  • Perform minor plumbing, welding, or concrete mixing work.

Education

Associate of Science - Automotive Technology

TEXAS STATE TECHNICAL COLLEGE
Waco, TX
04.2017

High School Diploma - undefined

LIBERTY HILL HIGH SCHOOL
Liberty Hill, TX
06.2015

Skills

  • Parts identification
  • Coordinating paperwork
  • Ordering parts
  • Purchasing oversight
  • Stock control
  • Reviewing deliveries
  • Inventory auditing
  • Improving customer satisfaction
  • Upselling strategies
  • Forklift operation
  • Operations management
  • Vendor relations
  • Goal setting
  • Promotional planning
  • Workplace safety
  • Returns processing
  • Invoice processing

Timeline

Parts Counter Person

Triple Crown Ford
10.2022 - 09.2025

CONSTRUCTION SUPERVISOR

RPM Environmental
09.2020 - 07.2022

TECHNICIAN SUPERVISOR

Certarus
05.2018 - 02.2020

CONSTRUCTION LABOR

Branding Iron Construction
06.2014 - 02.2018

High School Diploma - undefined

LIBERTY HILL HIGH SCHOOL

Associate of Science - Automotive Technology

TEXAS STATE TECHNICAL COLLEGE

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