Clayton Montgomery
Logan,UT
Summary
Dynamic Site Reliability Engineer with a proven track record at Major League Soccer, showcasing expertise in software development and critical thinking. Excelled in automating tests, enhancing website reliability, and maintaining excellent resolution rate in software support. Skilled in both technical reporting and project planning, consistently delivering quality assurance testing and innovative solutions.
Overview
2
2
years of professional experience
Work History
Site Reliability Engineer
Major League Soccer
09.2024 - Current
- Developed automated tests to ensure reliability of public-facing websites
- Participated in project planning and implementation of testing for new customer-facing websites and mobile applications
- Provided on-call support during matches to ensure resolutions met within SLA's
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
Web Developer
GoGladly.com
07.2024 - 09.2024
- Provided full-stack website development using Laravel, React, and MySQL.
- Coded websites using HTML, CSS, JavaScript, and PHP/Laravel languages.
- Planned website development, converting mockups into usable web presence with React.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
Software Support Engineer
Malouf
01.2024 - 06.2024
- Developed tools to lessen or eliminate operational burdens for teammates, expediting initial development and software patch iterations.
- Provided initial support on software tickets submitted for internal software, maintaining resolution rate of more than 95%.
Bench Technician
Cache County School District
10.2022 - 01.2024
- Completed troubleshooting of malfunctions and diagnosed issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Developed internal software to save over 10 hours of manual work per week
Education
High School Diploma -
Mountain Crest High School
05-2017
Skills
- JavaScript expert
- Project management
- API management
- Continuous integration
- Scripting languages
- Linux administration
Timeline
Site Reliability Engineer
Major League Soccer
09.2024 - Current
Web Developer
GoGladly.com
07.2024 - 09.2024
Software Support Engineer
Malouf
01.2024 - 06.2024
Bench Technician
Cache County School District
10.2022 - 01.2024
High School Diploma -
Mountain Crest High School
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