Versatile and dynamic, with a proven track record at FNBC Bank, I excel in customer engagement and problem-solving. Elevated to Consumer Relations Manager 2 and head teller position within a year. I handle sensitive information and lead a team, showcasing exceptional math skills and creative thinking. My experience spans from working on lawn mowers to verifying estate documents and troubleshooting technological issues, driving customer satisfaction and operational efficiency.
Achievements: I was promoted to Consumer Relations Manager (CRM) 2 and Head Teller position within the first year of working.
Responsibilities: Auditing Vaults, ATMs, and Cash Recycler Machines weekly along with finding outages if there are any.
(Including outages from other CRMs)
Opening Personal Accounts, Business Accounts, Estates and Trust Accounts and maintaining relationships with the customers I open them for.
Negotiating rates for CDs that customers purchase.
I am also responsible for testing the Integrated Teller system whenever there is an update, and consulting with our IT department for troubleshooting if there are ever any issues.
Also standard teller transactions via in person or over the phone while maintaining satisfaction with the customers if they have any complex issues.
Responsibilities: Taking reservations over the phone for boat/cabin rentals and collecting payment/personal information from renters as needed.
Running the cash register in the store for general retail purchases.
Renting out boats and giving instruction to customers on how to properly operate a boat.
Ordering inventory items as well as stocking when the inventory is received and keeping track of inventory numbers.
Assisted with general maintenance around the Marina.
Responsibilities: General lawn care and landscaping jobs.
Making sure screw members were remaining on task.
Transporting the truck and trailer with equipment from jobsite to jobsite.
General maintenance and cleaning of equipment.