Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clayton Nichols

Goffstown

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in fast paced establishments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to learn Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

11
11
years of professional experience

Work History

Bartender /Server

River Road Tavern
04.2018 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender /Server

T.G.I. FRIDAY'S - Bar & Restaurant
02.2015 - 04.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.

Line Cook / Server

Kapellis Pizza
04.2013 - 02.2015
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Education

No Degree - Hospitality And Tourism Management

NHTI - Concord's Community College
Concord, NH
09.2013

High School Diploma -

Franklin High School
Franklin, NH
06.2013

Skills

  • Suggestive Selling
  • Menu Memorization
  • Food Running
  • Basic Accounting
  • Food Service
  • Cash Register Operation
  • Customer Service Expertise
  • Organizational Ability
  • Changing Beer Kegs
  • Group Reservations Management
  • Complex Problem-Solving
  • Preparing Garnishes
  • Engaging Personality
  • Hospitality Service Expertise
  • Professional Appearance
  • New Hire Training
  • Creative Mixology
  • Stress Management
  • Time Management Abilities
  • Conflict Resolution
  • Alcohol Awareness
  • Decision Making
  • Memory Retention
  • Attention to Detail
  • Patience and Tolerance
  • Product Knowledge
  • Customer Retention
  • Active Listening
  • Positive Attitude
  • Telephone Etiquette
  • Problem Solving
  • Calm and Professional Under Pressure

Timeline

Bartender /Server

River Road Tavern
04.2018 - Current

Bartender /Server

T.G.I. FRIDAY'S - Bar & Restaurant
02.2015 - 04.2018

Line Cook / Server

Kapellis Pizza
04.2013 - 02.2015

No Degree - Hospitality And Tourism Management

NHTI - Concord's Community College

High School Diploma -

Franklin High School
Clayton Nichols