Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
References
Generic
Clayton Peacock

Clayton Peacock

Cantonment,FL

Summary

Senior Technical Professional with extensive experience in architecting major projects for Fortune 500 companies and the U.S. government. Recognized for driving technical and business operations, facilitating seamless data migration, and delivering comprehensive reporting solutions. Proven ability to lead cross-functional teams, mentor talent, and manage projects that impact over 100K employees. Aiming to leverage expertise in enhancing operational efficiencies and customer satisfaction.

Overview

30
30
years of professional experience
1
1
Certificate

Work History

Senior Technical Consultant, TMC Reporting

SAP Concur
Atlanta, GA
07.2013 - 06.2024
  • Owned the TMC Reporting department, serving internal and external clients and communicating with all levels of management.
  • Led a team in India, overseeing daily assignments and deliverables.
  • Facilitated product migration for multiple large customers through SQL queries.
  • Implemented SAP Analytics Cloud, replacing Actuate reporting.
  • Configured and migrated from a PostgreSQL database to SAP HANA Cloud database, leveraging SAP Smart Data Integration, hosted on AWS servers.
  • Enabled SSO, using SAML2 and JSON, through SAP Identity Authentication and Provisioning services.
  • Created imports from SQL Server to HANA, and maintained travel data and reports in SAP Analytics Cloud, supporting planning and rollout of 'Concur Evolution of Travel' to thousands of customers.
  • Researched and resolved issues from Compleat Travel Management Company customers with the Resolution and Diagnostics team.
  • Created scheduled data migrations using TRAVELTRAX.
  • Converted one solution's entire reporting set of SQL queries from Oracle to PostgreSQL.

Reporting Manager

TRX (acquired by Concur and SAP)
Atlanta, GA
06.2003 - 07.2013
  • Provided coaching and guidance on Actuate, SQL, and general development procedures to team members.
  • Managed a diverse team through transition from U.S. to a blended, outsourced, team of developers in India.
  • Created department standards and processes to ensure consistent deliveries.
  • Developed internal and external client reports in Actuate versions 6, 7, and 8.
  • Updated the workforce tracking application from servlets to JSP.
  • Converted the email from ASP to JSP, combining five divisions into one daily push to C-level executives.
  • Migrated acquired company reporting from Business Objects to Actuate.
  • Developed complex SQL queries to assist clients in gathering travel and workforce management data.
  • Provided data analysis and customer support on new Citibank transaction applications.
  • Worked with auditors and gathered data for annual Sarbanes-Oxley audits.

Senior Migrations Programmer, CRM Practice

iXL/Scient
Atlanta, GA
06.2000 - 01.2002
  • Customized and implemented Kana Platform, in HR call center for Delta Airlines, supporting more than 100k current and former employees.
  • Resolved issues in joining data from multiple legacy databases, using Neon.
  • Mentored Delta Technology developers in analysis and JSP coding.
  • Added customizations to E.piphany 4.0 for First Union’s ShopFirst.com.
  • Customized and implemented E.piphany 4.0 for ProAct Technologies.

Senior Programmer, Bankcard Division

Wachovia Bank
Atlanta, GA
05.1999 - 06.2000
  • Completed UNIX scripts and C programs to create and load a DSS data warehouse.
  • Created Perl and Korn shell scripts to automate validation reports for data loads.
  • Managed all warehouse code changes using PVCS.
  • Produced documentation for the Decision Support System (DSS) data loads.

Senior Programmer, DFAS Contract

Anteon
Pensacola, FL
03.1998 - 05.1999
  • Added mouse capability and optimized CBT program code written in Quest.
  • Provided analysis and programming of batch processing for the Defense Cash Accounting System (DCAS) in Pro C/C++, allowing for nightly reconciliations between all military branches.
  • Completed batch code for secure TCP/IP transfer of files.
  • Developed PL/SQL procedures for an Oracle database.

Programmer, USAF Contract

Computer Sciences Corporation/Dyntel
Hurlburt Field, FL
04.1994 - 03.1998
  • Created and distributed a conversion program, allowing the Army and Air Force to communicate with one another, using latitude and longitude, or the Military Grid Reference System.
  • Provided support to Air Warfare Simulation (AWSIM) systems in C and Rational FORTRAN on a UNIX system.
  • Upgraded Theater Exercise Intelligence Systems (TEXIS) graphics using C and X Windows.
  • Created PC user training and database management programs in Visual Basic 4.0.
  • Developed a client-server distributed information system using TCP/IP sockets.

Education

Master of Internet Technology - Terry College of Business

University of Georgia
Athens, GA
05-2003

Bachelor of Science - Computer Science

University of Southern Mississippi
Hattiesburg, MS
12-1993

Skills

  • Data analysis
  • Advanced analytics
  • Technical leadership
  • Network security protocols
  • IT infrastructure management
  • Database administration expertise
  • Software development expertise
  • Enterprise software implementation
  • Interdepartmental contact
  • Big data analysis techniques
  • Artificial intelligence concepts
  • Proficient in GitHub
  • Agile methodologies familiarity

Certification

  • Completed “Managing Technical Professionals” training
  • Completed educational portion of PMI certification
  • Intensive Cloud Computing Hands-on Training Bootcamp
  • Currently completing certification as an AWS Cloud Practitioner

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Technical Consultant, TMC Reporting

SAP Concur
07.2013 - 06.2024

Reporting Manager

TRX (acquired by Concur and SAP)
06.2003 - 07.2013

Senior Migrations Programmer, CRM Practice

iXL/Scient
06.2000 - 01.2002

Senior Programmer, Bankcard Division

Wachovia Bank
05.1999 - 06.2000

Senior Programmer, DFAS Contract

Anteon
03.1998 - 05.1999

Programmer, USAF Contract

Computer Sciences Corporation/Dyntel
04.1994 - 03.1998
  • Completed “Managing Technical Professionals” training
  • Completed educational portion of PMI certification
  • Intensive Cloud Computing Hands-on Training Bootcamp
  • Currently completing certification as an AWS Cloud Practitioner

Master of Internet Technology - Terry College of Business

University of Georgia

Bachelor of Science - Computer Science

University of Southern Mississippi

References

References available upon request.
Clayton Peacock