Summary
Overview
Work History
Education
Skills
Accomplishments
Active Licenses
Volunteering Experience
Awards and Honors
Clinical Sites
References
Certification
Timeline
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Clayton Poteet

Clayton Poteet

Registered Nurse
Citrus Heights,CA

Summary

Diligent Hospice Registered Nurse with comprehensive background in patient care coordination, leadership and interdisciplinary collaboration. Facilitated seamless transitions for patients between acute care settings and home health services, ensuring optimal patient outcomes. Demonstrated expertise in patient advocacy, patient and staff education, and effective communication.

Overview

7
7
years of professional experience
2
2

Certifications

Work History

Hospice Admissions Nurse

Sutter Health
03.2024 - Current
  • Ensured timely initiation of hospice services through effective communication, time management skills and promptly addressing urgent admissions requests.
  • Ensured regulatory compliance by keeping informed of relevant hospice admission policies, procedures, and best practices.
  • Admitted patients requiring general inpatient hospice care (GIP) at Sutter Roseville Medical Center.
  • Streamlined communication with interdisciplinary team members for seamless care coordination during hospice admissions.
  • Improved patient admission process by efficiently conducting initial assessments, obtaining necessary medical information, and communicating all relevant information to the Hospice team.
  • Built positive and impactful relationships with referral sources including facilities, Providers, and recommendations from previous patients and their families resulting in more referrals and a higher average daily census.
  • Asked by Leadership to be a Facilitator during yearly all-staff competency evaluations for proper PPE donning and doffing procedures, isolation precautions, and hand hygiene.
  • Asked by Leadership to train and mentor fellow Hospice staff when the company transitioned from Homecare Homebase to Epic charting software in March of 2025.

Registered Nurse

Clipboard Health
06.2021 - Current
  • Provided direct patient care to 15 sub-acute patients, on average, ensuring their physical, mental, and emotional needs were met in a timely manner.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.

Registered Nurse Clinical Liaison

First Call Hospice
09.2023 - 02.2024
  • Managed over 60 Hospice referral accounts in Sacramento, Placer, and El Dorado counties.
  • Delivered, on average, 12 Hospice admissions per month, with approximately 30 referrals per month.
  • Assisted Executive and Clinical Leadership team in the acquisition process, reviewing patient charts, medical records, charting, visit frequencies, eligibility, and other elements of Hospice care to expose potential risks.
  • Collected data about patient care problems and prepared reports.
  • Verified insurance coverage for patients, gathered relevant medical records, along with the Provider's order for hospice and worked with the intake office to schedule admission to Hospice care.
  • Evaluated patient satisfaction and made suggestions for changes or
    improvements.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated Healthcare Professionals, patients, and families on the eligibility criteria for Hospice services using the most recent Medicare guidelines as a resource.
  • Worked with the Clinical and Administrative teams, along with the patient, patient's family, facility, if applicable, and the referring entity to ensure a smooth transition onto Hospice care.

Registered Nurse Preceptor

First Call Hospice
12.2021 - 02.2024
  • Created comprehensive onboarding program for newly hired Skilled Nurses which included an in-depth education on clinical, technological, and social skills.
  • Ensured all new staff members were felt welcomed within the organization, improving employee satisfaction and retention.
  • Identified and assigned appropriate activities and projects to enhance staff learning.
  • Supervised more than 4 Hospice Aids and 2 LVNs which included educating on clinical, technological, and social skills
  • Observed Hospice Aids performing clinical competencies to check-off necessary skills ensuring safe, compassionate, and evidenced-based care is being provided.
  • Coached underperforming staff members to help meet clinical objectives

Hospice RN Case Manager

First Call Hospice
09.2021 - 02.2024
  • Developed and implemented individualized care plan for each hospice patient while following physician instructions.
  • Established and maintained successful relationships with patients, families and facilities by utilizing exemplary communication and active listening skills.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Trained, evaluated and coached clinical staff to improve performance.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.

Hospice Registered Nurse Case Manager

First Call Hospice And Palliative Care
04.2020 - 05.2021
  • Development, management, and execution of the nursing plan of care.
  • Consider cultural limitations and barriers to care when formulating nursing plan of care.
  • Performing comprehensive head to toe assessments which will be used to determine appropriateness for the Medicare hospice benefit.
  • Document findings of assessments and patient/family interactions using electronic charting software.
  • Supervise and coordinate care being provided by 2 LVNs, 4 CNAs, 2 Medical Social Workers, and 2 Spiritual Care Providers.
  • Work with hospital staff to coordinate admission to hospice services and prevent unnecessary complications during the transition.
  • Utilize nursing skills such as cardiac monitoring to determine appropriate dosing of heart medications.
  • Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.

Resident Care Manager

All Seasons Residential Assisted Living
07.2019 - 05.2020
  • Performed high-quality care through enforcement of standards and conduction of regular performance evaluations
  • Prepare and administer oral, topical, ophthalmic, and tympanic medications
  • Assess patient conditions during daily rounds and recommended changes to care plans
  • Help set goals, determine appropriate interventions and connect resources for individual patients
  • Manage staff by monitoring performance, implementing improvement plans and conducting training
  • Provide redirection to patients suffering from dementia and Alzheimer's disease using calm demeanor, change in surroundings, transitioning topic of conversation to a different subject
  • Ensure patient safety through hourly rounds and frequent toileting to prevent falls and injury
  • Educate patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
  • Direct day-to-day administrative and operational functions for 6-bed facility, providing guidance and leadership to over 7 employees

Charge Nurse

Admirals Pointe
09.2018 - 05.2019
  • Organized and implemented care of patients undergoing various therapies and procedures, including negative pressure wound therapy and nasogastric tube insertion
  • Administered oral medications, intramuscular injections, subcutaneous injections, and IV fluids to mitigate or resolve patient symptoms
  • Provided direct patient care to 14 patients and supervise the care of 71 patients conducting assessments and documenting findings in electronic medical records
  • Updated patient charts using Epic with data such as medications to keep records current and support accurate treatments
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 14 patients daily
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
  • Provide direct care to patients receiving hospice and palliative care services including pain management, management of dyspnea, terminal respiratory secretions and increased oral secretions, urinary retention and constipation related to analgesic and anxiolytic medications
  • Supervised 7 CNAs and 3 LVNs to ensure evidence based care was being provided to the patients, including turning and repositioning every 2 hours, incontinence care every 2 hours, and as needed, as well as the use of SBAR communication amongst healthcare professionals
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety

Education

Bachelor of Science - Nursing

Kent State University
Kent, OH
05.2018

Associate of Science -

Kent State University
Kent, OH
12.2016

Skills

  • Leadership and guidance
  • Clinical management
  • Healthcare administration
  • Professional development
  • Documentation and reporting
  • Hospice and Palliative care
  • Patient care management
  • SBAR communication
  • Curriculum development
  • Electronic charting expertise
  • Quality assurance
  • Healthcare regulations compliance
  • HIPAA compliance

Accomplishments

  • Awarded the CAPLICO Award at First Call Hospice through effectively demonstrating the companies core-values and practices of customer second, accountability, passion for learning, loving one another, intelligent risk taking, celebrating the successes of other team members and the organization at large, as well as demonstrating ownership. I was the first employee at First Call Hospice to receive this award and it is a true honor to have received it.
  • Created the RN, LVN, and Hospice Aide Preceptor Program at First Call Hospice; a 4-week training program that all new Clinical staff must go through. I achieved this by utilizing my knowledge of Hospice Care and Case Management, utilizing digital resources, creating an outline for the training experience, working with the Clinical team to assign appropriate RN/LVN/HHA Field Trainers, as well as creating a review process of the Preceptor program for the new hire to provide feedback on their training experience.
  • Asked to be a member of the HCHB Documentation Efficacy and Efficiency Committee at First Call Hospice. This committee was tasked with improving the software used for documentation through feedback, review and assessment, communication with other agencies, discussions with departments including legal, accounting/billing, and leadership. Improvements to the software were able to go live in August of 2023 and our changes reduced charting time by approximately 20% after several rounds of testing.

Active Licenses

  • Registered Nurse License - Ohio - RN.455644
  • Registered Nurse License- California - 95218573

Volunteering Experience

  • Habitat for Humanity
  • Pine Ridge Indian Reservation Medical Trip
  • Salem, Ohio Food Bank

Awards and Honors

  • CAPLICO Award for Exemplifying the Core Values and Practices of the First Call Hospice Organization in 2022
  • Deans list
  • Selected for accelerated nursing program
  • Received Kent State Rural Scholars Program Scholarship

Clinical Sites

  • Saint Elizabeth's Mercy Hospital-Youngstown, Ohio
  • Caprice Health Care Center-North Lima
  • Salem Regional Medical Center-Salem, Ohio
  • Pine Ridge Hospital-Pine Ridge, South Dakota

References

Available upon request

Certification

  • Basic Life Support (BLS) Certified, American Heart Association

Timeline

Hospice Admissions Nurse

Sutter Health
03.2024 - Current

Registered Nurse Clinical Liaison

First Call Hospice
09.2023 - 02.2024

Registered Nurse Preceptor

First Call Hospice
12.2021 - 02.2024

Hospice RN Case Manager

First Call Hospice
09.2021 - 02.2024

Registered Nurse

Clipboard Health
06.2021 - Current

Hospice Registered Nurse Case Manager

First Call Hospice And Palliative Care
04.2020 - 05.2021

Resident Care Manager

All Seasons Residential Assisted Living
07.2019 - 05.2020

Charge Nurse

Admirals Pointe
09.2018 - 05.2019

Bachelor of Science - Nursing

Kent State University

Associate of Science -

Kent State University

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