Clayton Ritchey
Eagle Mountain,UT
Summary
Experienced and results-driven manager with a proven track record of delivering projects on time and within budget. Adept at solving complex problems while keeping the company's overarching vision in mind. Well-rounded in various aspects of business operations, ensuring a comprehensive understanding of universal business practices.
Overview
5
5
years of professional experience
Work History
Project Manager | Business Analyst | Administrator
Blue Mountain Insurance, Inc.
08.2020 - Current
- Designed, implemented, & streamlined business infrastructure and processes for Service, Sales, HR, Compliance, Quality Assurance, Accounting & Finance, IT, & Partner Relations
- Increased client retention rate from 40% to over 85% in 2 years through service department redesign
- Quadrupled the company's revenue in 4 years in collaboration with other key players through direct sales, partner relationship, and marketing
Temporary Date Processing Specialist
Family Search
01.2020 - 08.2020
- Recorded and organized thousands of documents within Oracle database
- Preform inventories to maintain database accuracy in the largest genealogical library in the world (over 365,000 physical documents)
- Provided quality assurance by ensuring physical record locations coincided with the library database
BUSINESS CONSULTANT INTERN
Research & Business Development Center
10.2019 - 12.2019
- Preformed competitive analyses to price products & services, identify core business advantages, & compete in oversaturated industries
- Designed and Developed MVP property management software solution out of Google Sheets
- Regularly collaborated with teams and clients to recommend essential business model pivots
Education
Bachelor's - Software Engineering
Western Governor's University
Salt Lake City, UT05-2025
Skills
- Project Management
- Communication
- Stakeholder Management
- Critical Thinking
- It & Software Engineering
- MS Suite
- Google Workspace
- Process Engineering
- Workforce Training
- Business analysis
Timeline
Project Manager | Business Analyst | Administrator
Blue Mountain Insurance, Inc.
08.2020 - Current
Temporary Date Processing Specialist
Family Search
01.2020 - 08.2020
BUSINESS CONSULTANT INTERN
Research & Business Development Center
10.2019 - 12.2019
Bachelor's - Software Engineering
Western Governor's University
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