Clayton Riviere
Binghamton,NY
Summary
Motivated and dedicated professional with a strong work ethic and focus on continuous improvement. Possesses a solid moral compass and displays exemplary character in all endeavors. Utilizes a customer-centric approach to foster and enhance relationships in the business realm. Committed to consistently surpassing expectations of supervisors and clients. Demonstrates enthusiasm for acquiring new knowledge and skills, always eager to embrace fresh opportunities for growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Team Member
Panera Bread
08.2023 - Current
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
- Improved team tips to nearly an extra 3$ per hour for all team employees, through exceptional customer engagement
Service Operator
Catch Air
09.2022 - 08.2023
- Exceeded performance targets through diligent task completion and exceptional attention to detail.
- Maintained a 2 hour party schedule throughout the day for birthday parties and events.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during service operations, finding ways to resolve them effectively while maintaining high-quality standards throughout each task performed.
- Assisted colleagues as needed, fostering a collaborative work environment that promoted success across the entire team.
- Streamlined processes for faster service delivery and increased operational efficiency.
Distribution Specialist
Raymour & Flanigan
09.2021 - 11.2021
- Picked orders, scanned products and packed boxes.
- Processed and restocked returns.
- Coordinated storage locations and product movements.
- Utilized heavy machinery and equipment such as palletizer, high stand up and sit down forklifts, high pickers, pallet runners and pallet jacks.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
Education
Associate's degree - Business Management
SUNY Broome Community College
Binghamton, NY03.2025
High School Diploma -
Spring Valley High School
Spring Valley, NY06-2021
Skills
- Warehouse Distribution Experience
- Forklift
- Inventory Control
- Customer service
- Bilingual
- Cashiering
- Order Picking
- Shipping & Receiving
- Microsoft Excel
- Packaging
- Materials Handling
- Pallet Jack
- Cash handling accuracy
- Goal-oriented mindset
- Store maintenance
- Brand representation
Certification
Driver's License, 06/01/20, Present
Languages
creole
Professional Working
Interests
- Web Development and Design
- Video Gaming
- Owner of Housetohomeshop
- Web Streamer
- Gym Workouts
Timeline
Retail Team Member
Panera Bread
08.2023 - Current
Service Operator
Catch Air
09.2022 - 08.2023
Distribution Specialist
Raymour & Flanigan
09.2021 - 11.2021
Associate's degree - Business Management
SUNY Broome Community College
High School Diploma -
Spring Valley High School
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