Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Clayton Rolen

Macedonia

Summary

Dedicated greenskeeper with a proven track record at Walden Country Club, enhancing course conditions through effective turf management and meticulous attention to detail. Skilled in equipment maintenance and employee training, I consistently improved golfer satisfaction by addressing concerns promptly and implementing strategic maintenance plans.

Experienced with problem-solving and conflict resolution in customer service environments. Utilizes effective communication and active listening to address customer needs. Track record of adapting to dynamic situations and maintaining positive customer experience.

Overview

14
14
years of professional experience

Work History

Greenskeeper

Walden Country Club
10.2015 - 03.2025
  • Trained new employees on proper equipment use, safety protocols, and best practices in golf course maintenance.
  • Enhanced course conditions by implementing effective maintenance practices and timely turf management.
  • Ensured consistent playing surfaces with regular aeration, topdressing, and verticutting procedures.
  • Enhanced customer service by addressing golfer concerns promptly regarding any issues related to the course conditions or its surroundings.
  • Collaborated with golf course superintendent to develop strategic plans for ongoing maintenance projects and improvements.

Greenskeeper

Gleneagles Golf Club and Events
04.2011 - 10.2015
  • Contributed positively to the overall golfer experience with consistently well-maintained bunkers and hazard areas.
  • Trained new employees on proper equipment use, safety protocols, and best practices in golf course maintenance.
  • Increased golfer satisfaction with diligent attention to detail in maintaining greens, tees, and fairways.
  • Enhanced course conditions by implementing effective maintenance practices and timely turf management.

Education

High School Diploma -

Twinsburg High School
Twinsburg, OH
06-2008

Skills

  • Equipment maintenance
  • Irrigation systems
  • Chemical application
  • Landscape design
  • Customer service
  • Employee training
  • Problem solving
  • Attention to detail

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • PC building/improving
  • Martial Arts
  • Playing Sports particularly golf and baseball/softball
  • Camping
  • Personal Development and Self-Improvement
  • metal and woodworking

Timeline

Greenskeeper

Walden Country Club
10.2015 - 03.2025

Greenskeeper

Gleneagles Golf Club and Events
04.2011 - 10.2015

High School Diploma -

Twinsburg High School
Clayton Rolen