Clayton Rooks
Clarksville,USA
Summary
Goal-driven management professional bringing 20-years of career history in sales/installation and a proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating client relationships through positive rapport, tailored solutions and client engagement.
Overview
16
16
years of professional experience
Work History
Sales Manager
Empire Today Flooring
05.2024 - Current
- Developed and implemented sales strategies to increase market share.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Managed daily operations of sales department, including supervision of staff members.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
Assistant General Manager
Refloor
08.2022 - 05.2024
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products and services.
- Established relationships with key clients, while maintaining existing customer base.
- Built and maintained strong sales team.
- Oversaw and inspected flooring installs.
- Managed up to 19 installation crews. (Training, payroll, quality assurance through inspection.)
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Buyer/ Assistant Manager
Furniture Fair
03.2017 - 07.2022
- Implemented process changes designed to streamline workflow within the department.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Ensured that customer service standards were met or exceeded at all times.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Negotiated pricing and delivery terms with suppliers.
- Monitored inventory levels to ensure availability of products for customers.
- Researched potential new suppliers to find the best value for goods and services.
- Created reports on supplier performance metrics such as quality, delivery times and cost savings initiatives.
- Managed inventory control systems to track stock levels, deliveries and related information.
- Participated in industry trade shows and conferences to stay abreast of current trends in product development.
- Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
- Evaluated vendor proposals based on price competitiveness, quality standards, service level agreements and reliability.
- Developed relationships with vendors to secure better prices and payment terms.
- Inspired sales team daily to reach new goals.
- Created sales contests to build camaraderie among team members.
- Oversaw allocation of top leads to top salespeople.
- Created a step-by-step sales system to increase sales and customer engagement.
- Interviewed and hired all salespeople.
Kitchen/Appliance/Plumbing Department Manager
Lowes Home Improvement
12.2009 - 02.2017
- Studied KPI's and make appropriate changes and additions to staff.
- Interviewed prospective employees.
- Collaborated with contractors and suppliers to ensure positive working relationship.
- Performed periodic maintenance checks on installed kitchens as requested by customers.
- Held in-home consultations for custom plans.
- Ordered product based on sales and profit numbers.
- Coached employees to achieve positive growth.
- Worked to create camaraderie.
- Managed and supervised all department personnel, ensuring the highest quality of service.
- Developed and implemented policies and procedures for the department to improve efficiency and productivity.
- Maintained accurate records of inventory levels, materials used, maintenance activities, and customer orders and requests.
- Conducted performance evaluations and provided feedback on employee performance while providing necessary training when needed.
Education
Bachelor of Arts - Digital Design
Art Academy of Cincinnati
Cincinnati, OH05.2002
Associate of Arts - Print Making
Art Academy of Cincinnati
Cincinnati, OH05.2002
Skills
- Empowers High-Performing Sales Teams
- Market and Competitive Analysis
- Sales And Market Development
- Developing sales training programs and Sales System Creation
- Thrives with cross functional teams
- Employee Performance Evaluations
- Team Leadership Expertise
- Ability to adapt to fast changing priorities
- Successful and effective relationship management
- Proficient in Salesforce, 20/20, Photoshop, Illustrator, Excel
Timeline
Sales Manager
Empire Today Flooring
05.2024 - Current
Assistant General Manager
Refloor
08.2022 - 05.2024
Buyer/ Assistant Manager
Furniture Fair
03.2017 - 07.2022
Kitchen/Appliance/Plumbing Department Manager
Lowes Home Improvement
12.2009 - 02.2017
Associate of Arts - Print Making
Art Academy of Cincinnati
Bachelor of Arts - Digital Design
Art Academy of Cincinnati