Self-motivated owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Results-driven trainer and business owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
25
25
years of professional experience
Work History
Owner
Blue Rose Roofing, LLC
11.2022 - Current
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Trained and guided team members to maintain high productivity and performance metrics.
Founded and managed roofing business, growing revenue to $300,000 in first year.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
Ensured safety compliance by conducting regular site inspections and implementing necessary corrective actions.
Developed comprehensive project schedules, resulting in timely completions and minimal delays.
Negotiated contracts with vendors and subcontractors for optimal cost savings on materials and services.
Owner
Watermark Development Group, LLC
08.2022 - Current
Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Reduced overall project costs through careful resource management and procurement strategies.
Improved team productivity by fostering a collaborative work environment and providing guidance on best practices.
Ensured timely completion of projects by closely monitoring progress and adjusting schedules as needed.
Collaborated with architects, engineers, and subcontractors to develop comprehensive plans for successful projects.
Implemented innovative solutions to overcome challenges during the construction process, ensuring smooth project execution.
Managed budgets effectively to minimize financial risks and optimize resources allocation for maximum impact.
Boosted team morale through effective communication, clear expectations setting, and regular recognition of achievements.
Developed strong relationships with suppliers, negotiating favorable terms that benefited both parties and streamlined materials acquisition.
Coach, Consultant & Author
Clayton Wagner
10.2019 - Current
Increased client satisfaction by implementing personalized coaching strategies tailored to individual business needs.
Developed comprehensive business plans for clients, resulting in improved overall performance and growth.
Identified areas of improvement within client organizations, providing actionable recommendations and guidance on implementation.
Improved communication between team members by conducting workshops focused on collaboration and conflict resolution.
Guided clients through the process of goal-setting, ensuring alignment with overall business objectives and priorities.
Assessed client progress regularly, adjusting coaching strategies as needed to maximize results over time.
Collaborated with clients in developing marketing strategies that effectively communicated their unique value propositions to target audiences.
Promoted a culture of continuous learning among clients by recommending relevant books, courses, and other resources for professional development.
Empowered clients to develop strong leadership skills by providing ongoing feedback on their decision-making processes and management styles.
Attended seminars, business expos and other events to develop and support small businesses.
Fostered positive, proactive and professional relationships to achieve short- and long-term business goals.
Troubleshot, brainstormed and collaborated with fellow coaches on ways to make coaching more impactful for clients.
Owning Partner
The Avantis Group, LLC
09.2017 - Current
Achieved successful client outcomes by identifying and addressing their unique needs and goals.
Streamlined internal processes, fostering improved efficiency and productivity within the firm.
Wrote training manuals for sales employees and management positions according to strict company guidelines and industry protocols.
Developed lesson plans, instructional materials and written practice tests for sales and management training courses.
Developed and executed performance management programs to increase employee engagement and productivity.
Utilized variety of instructional design methodologies to create effective learning experiences.
Facilitated virtual, in-person and blended learning sessions.
Analyzed and evaluated training effectiveness and program outcomes.
Provided coaching and mentoring to employees.
Independent Petroleum Landman
Independent Petroleum Landman
02.2010 - 07.2017
Increased efficiency in lease negotiations by conducting thorough research on mineral rights ownership and land titles.
Optimized client satisfaction with timely and accurate reporting of project progress, lease acquisitions, and potential risks.
Streamlined workflow for lease acquisition projects by implementing an organized system for tracking ownership data and agreements.
Enhanced communication between stakeholders by serving as a liaison between landowners, attorneys, and oil and gas companies.
Strengthened contractual relationships by drafting precise legal documents such as leases, amendments, ratifications, and title curative instruments.
Reduced risk exposure for clients through meticulous due diligence in identifying title defects and providing solutions to resolve them.
Expedited project timelines by effectively managing multiple competing priorities in a fast-paced environment.
Minimized disputes between parties through proactive engagement in conflict resolution strategies during contract negotiations.
Sales and Finance Manager
Wagner Cadillac Company
05.1999 - 02.2010
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Maximized profitability by negotiating and structuring optimal automotive financing deals.
Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
Education
Business Management
Tyler Junior College
Tyler, Texas
Business Management
University of Texas At Tyler
Tyler, Texas
Skills
Budget Administration
Business Management
Labor Relations
KPI Management
Financial Management
Project Estimating
Small Business Operations
Staff Hiring
Bidding Processes
Budget Development
Talent Development
Relationship Building
Timeline
Owner
Blue Rose Roofing, LLC
11.2022 - Current
Owner
Watermark Development Group, LLC
08.2022 - Current
Coach, Consultant & Author
Clayton Wagner
10.2019 - Current
Owning Partner
The Avantis Group, LLC
09.2017 - Current
Independent Petroleum Landman
Independent Petroleum Landman
02.2010 - 07.2017
Sales and Finance Manager
Wagner Cadillac Company
05.1999 - 02.2010
Business Management
Tyler Junior College
Business Management
University of Texas At Tyler
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