Summary
Overview
Work History
Education
Skills
Timeline
Generic

CLAYTON WILSON

Plymouth,MN

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

39
39
years of professional experience

Work History

Senior Premium Manager

Levy Restaurants
10.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

General Manager

Fanatics
08.2023 - 11.2024
  • Operate the 8 Timberwolves & Lynx Pro shops in Target Center.
  • Collaborate with Timberwolves and Lynx Marketing to drive sales and keep fans and season ticket holders happy.
  • Help at Fanatics Twin Cities Warehouse with new product coming in and inventory of product.
  • Help all Minnesota Sports Teams run by Fanatics on Game Days.

General Manager of Retail

Rank + Rally
02.2023 - 08.2023
  • Drive profitability of the 5 Timberwolves & Lynx Pro shops in Target Center, while managing the day to day operations. Responsible for the end to end process of all e-commerce business, inventory and visual merchandising. Trained other team stores on the new retail console software, while working with the software company as a pilot.
  • Provides outstanding customer service, while educating staff on new point of sale registers.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Sr. Retail Manager

Rank + Rally
10.2021 - 02.2023
  • Responsible for the day to day management of the 5 Timberwolves & Lynx Pro shops in Target Center. Fulfillment of all E-commerce order. Provides outstanding customer service, while training new staff.
  • Work with R+R and team on merchandise needs.

Solution Specialist

Verizon Wireless
10.2019 - 03.2021
  • Responsible for selling all products & services offered by the company.
  • Handle all administrative aspects of the sale, including technical assistance.
  • Provide outstanding customer service, as well as complete customer orders.
  • Multi-tasking in a fast paced team environment, while maintaining the standard of operation are consistently upheld.
  • Maintain strong knowledge of data/entertainment and technology/devices to educate and engage the customers.
  • Problem solving customer’s issues with a commitment to create the best possible experience.

Equipment Manager

Minnesota Timberwolves
09.1992 - 05.2019
  • Manage a budget while providing players, coaches and staff with team branded clothing.
  • Receive boxes, inventory and organized the equipment room with shoes and clothing.
  • Responsible for packing all practice and game items players wear on road.
  • Work with NBA on rule changes and ideas.
  • Responsible for game day locker room.
  • Managed a staff of 12 game night team attendants.
  • Order player outfitting via Nike Gameday.
  • 2014 NBA Equipment Manager of the year.
  • Travel with team for all road games.
  • Help with luggage at hotel to maximize rest.
  • Schedule team practices on the road and keep an organized calendar.
  • Work with the building staff to reserve court for home and visiting team practices.
  • Align with marketing department on promotions and make promotional jerseys.
  • Make sure all players are compliant with NBA uniform requirements.
  • Keep players lockers organized.
  • Solve a variety of problems as they arise.
  • Work together with basketball ops, PR, training and security staff.
  • Keep a schedule via NBA Lockervision.

Bat Boy/Clubhouse Attendant

Minnesota Twins
09.1986 - 09.2006
  • Problem solve players needs and superstitions including fan mail, straightening up their lockers, washing clothes and keeping refrigerators full
  • Take care of the Manager with any needs.
  • Pack and unpack player’s gear leaving for road trips and returning home.
  • Help the Traveling Secretary organize the players’ tickets for friends and family.
  • Help the Equipment Manager with whatever he needed including getting players autographs for front office.

Education

College But No Diploma - Sports Marketing and Psychology, Some

University of Minnesota-Twin Cities
Minneapolis, MN

High School Diploma -

Minnetonka High School
Minnetonka, MN
06.1987

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Senior Premium Manager

Levy Restaurants
10.2024 - Current

General Manager

Fanatics
08.2023 - 11.2024

General Manager of Retail

Rank + Rally
02.2023 - 08.2023

Sr. Retail Manager

Rank + Rally
10.2021 - 02.2023

Solution Specialist

Verizon Wireless
10.2019 - 03.2021

Equipment Manager

Minnesota Timberwolves
09.1992 - 05.2019

Bat Boy/Clubhouse Attendant

Minnesota Twins
09.1986 - 09.2006

College But No Diploma - Sports Marketing and Psychology, Some

University of Minnesota-Twin Cities

High School Diploma -

Minnetonka High School

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CLAYTON WILSON