Clayton Wilson
Amarillo
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, team leading, and customer relations.
Overview
11
11
years of professional experience
Work History
Owner
Mental Matters Media
02.2022 - Current
- Develop websites, point of sale systems, spreadsheets, and game development for both self and client orientated work.
- Creating the need for my services with clients.
- Partnered with schools in Washington to help create educational content for their students in the form of game development.
- Prospect for developers. Run trial runs with several different teams to see who can work well as a unit, and who could use some more training.
- Engineering any and all code that comes across to be as efficient as possible, as well as modular in nature.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Sales Expert
ATT
07.2024 - 12.2025
- Provided exceptional customer service, addressing inquiries and resolving escalations professionally and efficiently.
- Provided ways of turning negative customer interactions into potential opportunities by taking the time to understand a customer's frustration and to reassure them that they were in expert hands.
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Delivered engaging product demonstrations that showcased unique value propositions to prospective customers.
- Trained new team members on sales processes and best practices for customer interaction.
- Utilized CRM systems to track customer interactions and manage follow-up communications effectively.
Technical Director
MESA
04.2023 - 06.2024
- Streamlined project workflows, enhancing efficiency and reducing turnaround times
- Build and maintain point-of-sale systems and all spreadsheets for operational needs, including tip out, pay out, and bonus sheets for all staff and other management.
- Create procedural documentation for staff, including training materials and human resource guidelines.
- Handle general management of the store. Scheduling, helping behind the bar, in the kitchen, being all-around an asset for everyone.
Supervisor
Abuelos
06.2015 - 11.2022
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Trained and mentored new team members on processes and quality expectations.
- Streamlined workflows, enhancing efficiency and reducing downtime across departments.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Operate both front and back of house duties.
- Fully train all staff on health standards and how to follow them.
- Ensure all staff has the required certificates to operate, such as food handlers and TABC.
- Handle all orders from suppliers so that the restaurant always had stock of what was needed.
- Handle catering and large party events.
- Help in every position around, from serving, to bar tending, to hosting, to running the dishes. I set the standard for productivity.
Education
High School Diploma -
Stillwater Highschool
Stillwater, OKSkills
- Customer relations
- Entrepreneurial operations
- Relationship building
- Verbal and written communication
- Service excellence
- Comprehensive management expertise
Timeline
Sales Expert
ATT
07.2024 - 12.2025
Technical Director
MESA
04.2023 - 06.2024
Owner
Mental Matters Media
02.2022 - Current
Supervisor
Abuelos
06.2015 - 11.2022
High School Diploma -
Stillwater Highschool