Cledy Flores
Palm Springs,FL
Summary
Highly analytical, communicative, and collaborative professional with a proven ability to adapt to new environments. Committed to contributing to team success and continuously developing professional skills. Recognized for a positive attitude and strong dedication to continuous learning and personal growth.
Overview
4
4
years of professional experience
Work History
Service Coordination Manager/Personnel Coordinator
Family First Homecare
06.2023 - Current
- Developed detailed plans based on broad guidance and direction.
- Defined clear targets and objectives and communicated to other team members.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Personnel Coordinator
Family First Homecare
06.2023 - Current
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Supported well-designed compensation philosophy to promote organizational strategic plan, initiatives, and business goals.
- Shared responsibility with supervisor for updates, troubleshooting and maintenance of HRIS software system.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Administered employee benefits programs and assisted with open enrollment.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Registered Pharmacy Technician
Publix
10.2020 - 05.2023
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records.
- Handled doctors and medication deliveries in facilitation of prescription orders.
- Processed claims for third party prescription services.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Efficiently managed incoming phone calls by addressing caller needs and promptly escalated therapeutic inquiries to pharmacist when necessary.
Education
BBA - Health Administration
Florida Atlantic University
Boca Raton 05.2023
Skills
- Business Analysis
- Business Development
- Human Resources Management
- Teamwork and Collaboration
- Multitasking
- Communication
- Adaptability and Flexibility
- MS Office
Languages
Spanish
Professional Working
Timeline
Service Coordination Manager/Personnel Coordinator
Family First Homecare
06.2023 - Current
Personnel Coordinator
Family First Homecare
06.2023 - Current
Registered Pharmacy Technician
Publix
10.2020 - 05.2023
BBA - Health Administration
Florida Atlantic University
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