Summary
Overview
Work History
Skills
Timeline
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Cleeford Neard

Houston

Summary

Dedicated and knowledgeable Cybersecurity professional with a solid background in IT and cloud infrastructure. Adept at securing networks, analyzing threats, and implementing best security practices using modern tools and technologies. Passionate about continuous learning and protecting digital environments. Proven ability to collaborate across teams and contribute to robust security operations.

Overview

8
8
years of professional experience

Work History

Cybersecurity Analyst

NextGen Energy Solutions
05.2022 - Current
  • - Configured and managed CarbonBlack, FortiClient, and Cisco AnyConnect agents on endpoints
  • - Utilized XDR / SIEM / SOAR tools (CarbonBlack, IBM Security QRadar, Tenable Nessus) for vulnerability scanning, incident response, intrusion detection, and threat hunting
  • - Managed infrastructure perimeter using SolarWinds, Splunk, and Forti Analyzer
  • - Conducted phishing awareness campaigns, training end users twice per quarter with a 25% reduction in phishing click rates
  • - Identified and contained devices infected with malicious scripts or phishing links weekly
  • - Designed and enforced company-wide security rules and access control policies

Cloud Support Technician

TechNova Cloud Services
03.2020 - 04.2022
  • - Integrated and tested new cloud platform features
  • - Provided customer support using ITSM tools (Remedy, ServiceNow, Kustomers, Service NXT)
  • - Troubleshot system issues and optimized product utilization
  • - Authored technical documentation and internal knowledge bases

IT Support Specialist

BrightWave Solutions
06.2017 - 02.2020
  • - Monitored and managed NOC infrastructure using OpsRamp, Bomgar, and N-Able
  • - Conducted cloud migrations using Terraform and Ansible
  • - Diagnosed system issues across workstations and servers
  • - Administered storage systems, data backups, and hardware replacements
  • - Deployed firewalls and implemented necessary security patches

Skills

  • Cybersecurity Tools: SIEM / SOAR / XDR (CarbonBlack, Palo Alto Cortex XSIAM, IBM Security QRadar, Wazuh)
  • Cloud Security: AWS IAM, Azure MAM/MDM, Microsoft Sentinel & Microsoft Defender
  • Network Security: Network hardening, Firewall configuration, FortiAnalyzer, Cisco and Sophos
  • Vulnerability Scanning Tools: Tenable Nessus, Prisma Cloud, Hackuity, Wireshark, Nagios
  • Endpoint Security: CarbonBlack, FortiClient, Cisco AnyConnect
  • Security Operations: Incident Response, Threat Hunting, Intrusion Detection
  • Monitoring Tools: SolarWinds, Splunk for real-time analytics, Forti Analyzer
  • Phishing Prevention: Proofpoint, Mimecast, KnowBe4

Timeline

Cybersecurity Analyst

NextGen Energy Solutions
05.2022 - Current

Cloud Support Technician

TechNova Cloud Services
03.2020 - 04.2022

IT Support Specialist

BrightWave Solutions
06.2017 - 02.2020

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Cleeford Neard