Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Accomplishments
Timeline
Generic

Marcio Dornelas

Housekeeper Manager
Worcester,Massachusetts

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Innovative [Job Title] with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Language

Work History

Housekeeping Supervisor

HCSG
01.2013 - Current
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Managed laundry sorting, washing, drying, and ironing.
  • Monitored staff performance and provided feedback to drive productivity.

Education

High School Diploma -

Brasilia Senior High School
Brasil

Skills

  • Multi-Line Telephone Systems
  • Hotel Reservations
  • Polishing Surfaces
  • Desktop Computers
  • Industrial Vacuum Cleaners
  • Stocking Bathrooms
  • Chemical Cleaners
  • Invoice Processing
  • Equipment Effectiveness
  • Daily Facility Operations
  • Washing Windows
  • Dusting Furniture
  • Mopping and Buffing Floors
  • Guest Relations
  • Inventory Restocking
  • Payroll Administration
  • Employee Evaluation
  • Staff Training
  • Proper Equipment Usage
  • Customer Relationship Management
  • Vacuuming and Sweeping
  • Rewards Programs
  • Cleaning Bathrooms
  • Garbage Disposal
  • Performance Improvement
  • Cleaning and Sanitation
  • Performance Evaluations
  • Quality Improvement
  • Interdepartmental Collaboration
  • Document Control
  • Resolve Complaints
  • Budget Administration
  • Production Goals
  • Team Performance Management

Languages

Portuguese
English
Spanish

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Timeline

Housekeeping Supervisor

HCSG
01.2013 - Current

High School Diploma -

Brasilia Senior High School
Marcio DornelasHousekeeper Manager