Cleidy Garcia
San Fernando,CA
Summary
Dynamic and results-oriented professional with extensive experience in behavior therapy and care coordination, notably at Family Service League. Excelled in utilizing reinforcement techniques and social skills development to enhance patient outcomes. Demonstrated exceptional ability to manage complex tasks and improve service delivery, showcasing strong organizational and interpersonal skills.
Overview
13
13
years of professional experience
Work History
ABA Therapist
Ballsbridge Behavior
San Fernando, CA
08.2020 - 12.2023
- Provided individualized behavior therapy services to children with autism spectrum disorders.
- Utilized positive reinforcement methods to increase desired behaviors while decreasing challenging behaviors.
Kitchen Staff Member
Astoria Skilled Nursing and Rehabilitation
Sylmar, CA
11.2020 - 11.2023
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Monitored inventory of supplies and communicated needs to supervisor.
Care Coordinator
Family Service League
Bay Shore, NY
06.2016 - 10.2019
- Conducted initial assessments and evaluations of patient's needs.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Maintained accurate client records in accordance with agency policies and procedures.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
Customer Service Representative
Target
Bay Shore, NY
09.2013 - 06.2016
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Provider Assistant
In-Home Support Service
San Fernando, CA
06.2011 - 06.2013
- Conducted administrative tasks such as scheduling appointments, managing medical records, and verifying insurance coverage.
- Provided support to providers by responding to inquiries from patients and their families.
Education
Bachelor of Arts - Sociology
California State University, Northridge
Northridge, CA06-2010
Associate's Degree - Medical Assistant
Concorde Career College
North Hollywood, CA04-2003
High School Diploma -
James Monroe High School
North Hills, CA06-1999
Skills
- Toilet training
- Social Skills Development
- Group Instruction
- Data Collection
- Reinforcement techniques
- Transition planning
Languages
Spanish
Professional
Timeline
Kitchen Staff Member
Astoria Skilled Nursing and Rehabilitation
11.2020 - 11.2023
ABA Therapist
Ballsbridge Behavior
08.2020 - 12.2023
Care Coordinator
Family Service League
06.2016 - 10.2019
Customer Service Representative
Target
09.2013 - 06.2016
Provider Assistant
In-Home Support Service
06.2011 - 06.2013
Bachelor of Arts - Sociology
California State University, Northridge
Associate's Degree - Medical Assistant
Concorde Career College
High School Diploma -
James Monroe High School
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